Have installed new cartridges,accidently removed whole cartlidge holder & reinstalled before recieving this message.
SOURCE: check black cartridge message
This happens if you refilled the cartridges, and forgot to take out the air..
Follow this steps..
1. Switch on the printer, open cartridge bay, remove cartridge, dont close the cartridge holder flaps, directly unplug the power supply from the printer end.
2. take a soft cotton, lint free cloth, slightly swab it with pure water, wring the cloth so any excess water is removed, and clean the contact pins inside the printer cartridge holder..
3. clean the cartridge head by keeping it in hot water (about 50C) and then wiping it clean, keep it upright for a few min, and when both printer and cartridge is completly dry put it back in, voila it should not display the message now...
SOURCE: Continue to receive "Remove and check black cartridge" message
Gotta love the internet!
I had the same problem...I seriously considered getting a new printer since I've had my faithful 5510 AIO for like, six years...but what I did was grab some witch hazel and a q-tip. Dipped the q-tip in, wiped down all copper contacts on the carriage and also on the print cartridge...blew on it to air dry...popped it back in and viola! It's back to normal.
SOURCE: how do i make printer accept refilled cartridge t
Maybe you did not refill and insert it very well.
follow this steps in refilling your ink
1. remove the ink cartridge from the printer
2. make a hole at the top end of the cartridge, the hole can be made under the label on the cartridge by using a sharp/hot pin.
3. if you are using a syringe and needle in refilling, make sure you did not insert it into the hole too much so that the cartridge does not get damaged in the process.
4. make sure the ink is not over-filled to avoid spillage which can cause a hell of damage on you printer as it does to my previous one.
5. Gently use the label or a masking tape to cover the hole and insert it into your printer.
Note: The printer gives a message that the cartridge is empty or non compatible, ignore the message and continue with your printing.
It is also advisable that you refill your cartridge not more than 2 times.
If this solution does not help you, contact me on [email protected] for more assistance.
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