The motor head will have some natural movement to it because it's a rotating mechanism and it's meeting resistance in the bowl when it comes to your ingredients. If you're confident that the mixing head shaking is not something normal, and you've all ready looked at the beater to bowl adjustment, here is my suggestion:
Running through the base of the mixer, near the hinge, is a little hinge pin. It's a steel rod that should be flush on each side of the base. This is what we're focusing on.
Turn the mixer gently onto its side. Underneath the mixer, there is a hollow portion looking upward into the base of the mixer itself. At the bottom of this hollow is a single flat-head screw. Go ahead and loosen this screw. When this screw is loosened, the hinge pin will come out of the base. Holding the hinge pin flush with the base, re-tighten this screw.
If the hinge pin was loose at all (which can happen over time and use of the machine), this may cause the locking mechanism of the mixer to not function optimally. This could cause excess movement.
Make sure your Beater can slip in and out of the Beater Shaft
easily. Do not force the beater onto the Shaft if the shaft is bent.
If it cannot be removed easily by hand, use a soft rubber mallet
(not a steel hammer) to slightly tap the beater so it can be moved
up and down the shaft or from side to side. Then you can easily
turn the beater left and remove it from the shaft.
From Kitchenaid Manual:
To Attach Flat Beater, Wire Whip, or Dough Hook
1. Turn speed control to OFF.
2. Unplug stand mixer or disconnect power.
3. Tilt motor head back.
4. Slip beater onto beater shaft and press upward
as far as possible.
5. Turn beater to right, hooking beater over pin on shaft.
6. Plug into a grounded 3 prong outlet.
To Remove Flat Beater, Wire Whip or Dough Hook
1. Turn speed control to OFF.
2. Unplug stand mixer or disconnect power.
3. Tilt motor head back.
4. Press beater upward as far as possible and turn left.
5. Pull beater from beater shaft.
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