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CD / DVD player not listed as device on Windows Explorer

R40 Thinkpad - 4 years old - Windows XP -
CD / DVD player has been working until recently. 
PC DOCTOR - does not list DVD as a device
WINDOWS EXPLORER - does not list DVD as a device
Put CD in drive and close door - spins and read light lites - no software player popup on screen appears.
DISK is 95% full - cannot do defrag - not enough space

Fixes Tried:
Running latest files Norton Virus scan now ... do not expect detection
Turned off and reboot - 1 error displayed "Windows Defender... memory location listed with error message"
Rebooted with ACCESS IBM button - does not list CD / DVD player
NEW HARDWARE - ran with "new hardware installed" does not "see" new cd drive.

Hardware or driver problem?

DVD/CD rom missing on device manager

Posted by Annf on

  • 12 more comments 
  • mikepal Dec 14, 2007

    LAPTOP: dvd/cd device not showing in My Computer. In hardward manager it shows the yellow question mark. This problem is recent a 1 week.



  • Anonymous Dec 20, 2007

    Poohawk, I've tried removing the DVD drive from the machine, but Windows still doesn't recognize it and neither does the bios. Any help would be appreciated.

  • Anonymous Dec 28, 2007

    dvd/cd drive missing. brought into be serviced and they fixed it. 2 weeks ago. now it's happening again. they said it's a defect with hp product. what do i do now? return it and buy sony? if i don't get this fixed, i will do that this weekend. Im under a warranty, thank God I bought that and i'll check out other laptops

  • daveteen Feb 26, 2008

    My Acer laptop DVD player does not even show up in My computer or Device manager. Cant open tray door (except with paper clip). Tried system restore and Add new hardware, no luck.I shut down the laptop then restarting with the acer recovery cd in the tray but it wont even try to boot from it.Do DVD players just burn out and vanish? I've used the DVD player maybe 10 times since I have had the laptop from new.

  • nanoguy May 19, 2008

    I also use same R40 and its CD DVD drive was working fine for more than 4 years. (DVD drive is not yet activated- not using). But since last fresh install of Win XP on Thinkpad, the CD/DVD device is not detetcted. Sometimes, if we remove the drive physically and reseat then it shows up and works BUT not always working. Ultimately was unable to boot by bootable XP CD.

    PC doctors sometime detetcts and shows test result shows the drive is okey. But sometime cannot show any CD/DVD drive.


  • naidukrishna Jun 24, 2008

    My computer doesn't show cd-rom. Device manager doesn't show cd-rom. CD-ROM light doesn't glow when eject button is pressed. It seems it is dead.

  • Anonymous Jul 18, 2008

    My DVD/CD drive is not recognized by windows explorer,etc no matter what media I insert. It mechanically opens normally, spins when loaded, lights come on. I've done all kinds of updates. But computer says: "Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)". After hours with tech support, the decision was to replace the drive. This will be the second replacement. The first was under warranty 3 yrs ago. The second I will pay for. Is there a better replacement unit? Is it over heating in its bay? Are voltages too high?

  • sako1 Aug 19, 2008

    I have an acer notebook on wndows xp and dvd player is not recognized nor even listed on the device manager. I have additional problems too with my notebook and want to format by using recovery CD's. But can't as dvd player doesn't work. Would an external dvd player help , please suggest. Thanks in advance

  • Anonymous Aug 22, 2008

    cd r rw

  • Anonymous Dec 21, 2008

    cannot see the cd/dvd icon in the explorer

  • Anonymous Mar 13, 2014

    Hardware is Honestech VHS to DVD 2.0 SE.When I want to burn my DVD a message like codec is missing appears on my screen.
    How can you help me to fix it?

  • Anonymous Mar 27, 2014

    when I try to edit or change my listing on craigs list I get the following message.....There appears to be a problem with this posting (4366341611) or the URL you're using to access it. I can do it fine on my wifes laptop

  • Anonymous Mar 27, 2014

    when I try to edit or change my listing on craigs list I get the following message.....There appears to be a problem with this posting (4366341611) or the URL you're using to access it. I can do it fine on my wifes laptop

  • Anonymous Mar 29, 2014

    device manager does not show any device



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  • 324 Answers

Try physically removing the player and fire up the laptop. Power down the laptop, replace the player and power back up. If that doesn't help, see if BIOS recognizes it.
If that doesn't work, get back to me.

Posted on Nov 09, 2007


2 Related Answers


David Lagesse

  • 233 Answers

SOURCE: CD / DVD player not listed as device on Windows Explorer

Go to your "Device Manager" (Right click on ‘My Computer', select 'Properties', click the 'Hardware' tab, click the 'Device Manager' button. Click the "DVD CD-ROM drives"). If there is some kind of a "Warning" icon superimposed on the 'DVD' icon there is your problem!
If no "Warning" icons then try...
Double click the device.
Click the "Properties" tab; look for any "Warning" icons
uninstall the DRIVERS for THAT DEVICE only. See instructions below.
Click on the faulty device and hit the remove button, follow the instructions given by the program.
Shutdown, restart, the device will automatically reinstall by the "Found New Hardware" program.
NEXT -- Your Hard-drive is OVER-FULL
You need to uninstall a lot of programs.
Select the ones you never use.
After uninstalling
Then do a search for 'all files and folders' - search for both whatever "Company Name" and then whatever "Program Names" associated with what you uninstall, with the options "Search system folders", "Search hidden files and folders" and "Search sub-folders" checked. Delete all of those found.
You should do this search and delete whenever you uninstall any programs. It will remove lots and lots of leftover junk files taking up room on your hard drive. It will also give you a "clean install" when you reinstall or install an updated program. Do this ESPECIALLY when updating to a NEW anti-virus programs and “Internet Security Suite” programs such as McAfee or Norton etc.
You will probably have a lot of left over Registry entries and errors leftover from this, try a registry repair program such as 'Registry Mechanic'.
Get rid of files you no longer need.
Or you can buy an external storage hard-drive or a larger hard-drive.
Then defrag.

Posted on Nov 01, 2007



SOURCE: R40 Thinkpad CD drive

I also have an IBM R40 with a combo drive that showed the same symptoms. I switched the drive with two another two which I can assure that work 100% correctly, and the same problem happens. First the drive wasn't detected some of the times, or it got randomly "disconnected" while the laptop was on. Nowadays (about 1 year ago), the drive never gets detected, not by the BIOS or by the operating system (Linux, but also tried on Windows), even so, If I don't keep the drive disconnected, when the laptop boots the BIOS hangs for a long time like it was trying to detect the drive, but it doesn't. It turns out that is a system board problem. Hope this helps you on finding the solution. Regards

Posted on Aug 25, 2008

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    Sounds like more of a software problem, I've had my dvd drive only show up as a cd drive but i think that was only in windows 98? Many problems will start showing up when your disk is very full. Try deleting some old files until you have 25% free space (only 75% full) or 20% free (80 full) at the minimum, then defragment. I recommend using a 3rd party program such as Diskeeper, since windows defrag Isn't very good.
    If you can not free up enough space because all of your things are too important to delete, think about buying an external hard drive to back up too, or simply look for a bigger hard drive of the laptop and copy the old hard drives contents to the new one using something like norton ghost.
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    Remember, I do not guarantee this to fix your dvd problem, but it is a good idea to do it anyways to increase performance and reliability. 

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