Question about Acer Aspire 5610-4648 Notebook

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Laptop freeze problem

When trying to open attachements in hotmail, computer freezes and wont allow to open attachement. Even hyperlinks are inactive. Can you please help?
thanks

Posted by Samie on

  • Anonymous Aug 08, 2008

    I have a compaq c751nr notebook. Does not matter what i am doing but after working may be 10 minutes or longer it freezes. I have already tried running Norton Security scan, Avasta scan, adware scan and spydoctor scan they all freez after few minutes or little longer. Once it freezes, the only thing I could do was to turn it off then turn it back on. No functions of START work. Please help....Thx

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Anonymous

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There is a possibility that there is a simple hardware conflict that causes overheating of the processor. System temperature can be seen in BIOS (Usualy by preesing F10 or del buttons right after trning the computer on). If you don't have expirience in working with BIOS, than it is the best not to open the BIOS at all without someone that hasexpirience.

Posted on Nov 09, 2007

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arben pllana

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Go to C/windows and look for a folder called Faultlog.txt. Open it and it should display all the faults that have occurred. Post a few so we can see if theres anything in particular thats causing it.
OR:
i would suggest that you reboot and get into Windows. Press [Ctrl] + [Alt] + [Delete] and click Task Manager. On the Performance tab, it will give you a reading for the amount of processor usage (which should only be a few percent when the system is sitting idle) and another counter for the amount of memory usage (this should be 192Mb, i.e. 196608Kb, or less). Minimise Task Manager.
When your PC starts freezing or looks like it's about to (if you can tell when it's going to happen), then try and bring up the Task Manager window again from the taskbar at the bottom of the screen. Has the processor usage shot up? What has happened to the memory usage? You might need to resize your screens so that you have the Task Manager running at the side whilst you continue working - that way, you'll be able to keep an eye on what's going on.
Give us some feedback about your results and we'll try and diagnose it further :)

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Posted on Nov 09, 2007

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Can't send a photo or document in my email


Hi,
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Laptop freeze problem


there aint any faults on your windows, you can try to do a windows update on your vista. upgrade also your IE. download java and also disable addons to your IE. this should help.

im sure you wont have any problems opening attachements after this.

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Which email acc.????...
Windows Live Hotmail allows users to view attachments within a Web browser or save them to the system's hard drive.
If Hotmail can't open an attachment, the problem lies with an incompatible file format or Hotmail's automatic blocking service.
You may need new software for opening unfamiliar formats, while blocked files are permanently inaccessible from within Hotmail.
Accessing these files requires action by the sender or forwarding the file to a different email client. Incompatible File Format
Occasionally a sender may attach a file that simply doesn't work with any software you have installed on the system.
Attempting to open the attachment will result in a "Windows cannot open this file" message or similar error display.
Many programs use very specific file formats that don't operate with most other software, such as Photoshop's PSD image files or Microsoft PowerPoint's PPT files.
Ask the sender to convert the file to a more widely compatible format, or install the appropriate software on the system to open the attachment.

Blocked Attachments
Hotmail blocks attachments it believes may contain unsafe or otherwise malicious code.
This includes any and all executable file types, including MSI, EXE, HTML, STC and COM files, along with many others.
Attachments blocked in this way result in a "Windows Live Hotmail has blocked some attachments" message when viewing the email.
While this service does block many real threats to system security, Hotmail may occasionally deny access to an item from a trusted sender.
Unfortunately, these files become permanently inaccessible once blocked by Hotmail, and accessing them requires using a workaround outside the Hotmail application.
Only attempt to access attachments you trust as safe.


Forward Workaround While Hotmail cannot open blocked attachments, it allows users to forward the message with the blocked file still attached.
Send the file to a different email client, and open the attachment using that account instead. Note other clients may have different security measures, but some will still block access to executable files and other potentially harmful data.

Compression Workaround

Ask the sender to package the attachment into a ZIP, RAR or other compressed file format before attaching.
Hotmail will not block any file type located inside a compressed archive.
Both Windows and OS X can create compressed ZIP files, and free utilities such as Zipeg and 7-Zip can create many other types of archives as well.
Some email clients, such as Gmail, will not allow users to send some file formats, even when packaged into an archive file.


http://windows.microsoft.com/en-US/windows7/Compress-and-uncompress-files-zip-files


http://ask-leo.com/windows_live_hotmail_has_blocked_some_attachments_how_do_i_get_around_that.html

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Are you trying to load via a hyperlink (icon) or by typing this into the search bar of a internet page (Google)? I maybe able to help you if I have a few more details. I hope this helps.....

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Hotmail has been compromised


Open that strange attachment in your Hotmail email and your computer may be infected with a virus, a nasty piece of software that may corrupt your computer data, delete files or send your personal information to a hacker. Employ a combination of proactive protection measures and post-virus removal techniques to guard your computer against any viruses hiding in your Hotmail Inbox.

Avoid opening emails from suspicious sources or with unrecognizable text in the "From" or "Subject" headings. And never open attachments that you are not expecting, even if they appear to be from a friend, without first confirming it with the sender to ensure that it is a legitimate attachment. Check the top of the Hotmail page when opening an attachment. MSN Hotmail employs a free virus scanner that scans all attachments when you try to open them. If you try to open an attachment with a Hotmail virus, the website will alert you to the danger. Press "Delete" immediately. Click "Deleted" in the left column of Hotmail after deleting a virus-ridden email. A page showing your deleted emails will appear. Push the "Empty" button at the top of the page to permanently remove all of your deleted emails to prevent accidentally moving the virus back into your Inbox. Run a virus scan on your computer system if you open a strange attachment and suspect that a virus got through the Hotmail scanner. The scanner will identify and remove the virus if it has infected your machine. Virus scanning software is available at a cost from Norton and McAfee, while free alternatives can be downloaded from Avast and AVG. Consult your user manual for scanning procedures, as these vary widely by program. Rather than paying for an antivirus
Download and install at least one of these all free depending on your operating system http://spybot-search-destroy.soft32.com/ Freeware detect and remove a multitude of adware files and modules. http://www.all-freeware.com/details/113090/bitdefender-mobile-security.html Bitdefender Mobile Security Free Download Information: All Freeware is not responsible for freeware you are downloading nor for details provided about the freeware "Bitdefender Mobile Security 1.1.593" listed here, as the developer can modify information without notifying us.

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1 Answer

I can sign in to Hotmail, but I can't open any of the messages


Windows Live Hotmail allows users to view attachments within a Web browser or save them to the system's hard drive.


If Hotmail can't open an attachment, the problem lies with an incompatible file format or Hotmail's automatic blocking service.


You may need new software installed on your computer IE: adobe . direct x , zip for opening unfamiliar formats, while blocked files are permanently inaccessible from within Hotmail.


Accessing these files requires action by the sender or forwarding the file to a different email client.


Incompatible File Format


Occasionally a sender may attach a file that simply doesn't work with any software you have installed on the system.


Attempting to open the attachment will result in a "Windows cannot open this file" message or similar error display.


Many programs use very specific file formats that don't operate with most other software, such as Photoshop's PSD image files or Microsoft PowerPoint's PPT files.


Ask the sender to convert the file to a more widely compatible format, or install the appropriate software on the system to open the attachment.


Blocked Attachments


Hotmail blocks attachments it believes may contain unsafe or otherwise malicious code.

This includes any and all executable file types, including MSI, EXE, HTML, STC and COM files, along with many others.


Attachments blocked in this way result in a "Windows Live Hotmail has blocked some attachments" message when viewing the email.


While this service does block many real threats to system security, Hotmail may occasionally deny access to an item from a trusted sender.


Unfortunately, these files become permanently inaccessible once blocked by Hotmail, and accessing them requires using a workaround outside the Hotmail application.


Only attempt to access attachments you trust as safe.

Forward Workaround


While Hotmail cannot open blocked attachments, it allows users to forward the message with the blocked file still attached.


Send the file to a different email client, and open the attachment using that account instead.


Note other clients may have different security measures, but some will still block access to executable files and other potentially harmful data.


Compression Workaround


Ask the sender to package the attachment into a ZIP, RAR or other compressed file format before attaching.


Hotmail will not block any file type located inside a compressed archive.

Both Windows and OS X can create compressed ZIP files, and free utilities such as Zipeg and 7-Zip can create many other types of archives as well.


Some email clients, such as Gmail, will not allow users to send some file formats, even when packaged into an archive file.


Hope this helps

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2 Answers

I have nokia e63 phone. i cannot download my hotmail attachments


Dear Friend,
Your Attachment File May be
  • Large in SIZE
  • Different in Format(Not Supporting File for Phone)
Do Following
  • Try to Reload The Page
  • And Try To Open Attach
  • Open it in Correct Software(PDF file in Acrobat reader and So)
OR >Suspected a Security permissions issue. Use "Move to" on Hotmail menu to move email to "Sent mail" folder. From there, the attachments will open fine. Because Sent mail folder is a trusted source.
I like to know Feedback...
If This Helped YOU,Do rate ME..
Thanks For Contacting FixYa

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I'm assuming that "send" should be "receive" because you most definitely can send attachments from a Hotmail account, no matter what type, as we'll see in a second.
There are two solutions, neither of them pretty:
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  2. Forward the attachment to a non-Hotmail account. Hotmail doesn't mention this approach, but sure enough, even though you can't open the unsupported attachments, you can forward them to a different account on a different service. If that service allows you to open the attachment, you've got it.
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