You need a new belt. In order to change it, turn the machine compleatly upside down and place the head on a counter, handle on the floor.
There is a L shaped base plate to remove that has 5 screws in. Once the base plate is off, you see the brush roller and a silver shaft directly back from where the belt would ride. Remove the brush roller, place the new belt, Dirt Devil Style 5 ( see link below ) on to the shaft. Then insert the brush roller, so the belt is on the raised carved out section of the brush roller. Grab the brush roller at each end and stretch it till you are able to put the brush roller back into the base. Turn the brush roller backwards 3 compleat turns and the same forward to seat the belt.
Replace the base plate and you're done.
Dirt Devil Style 4/5 Belt - 2 Pack. Part # 3720310001 - Free Shipping
Dirt Devil Style 4/5 Belt - 2 Pack. Part # 3720310001
Cost $ 8.00
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