Hi there, it's Jack at Dyson.
It's normal for AM02 to make a certain amount of noise when it's running. But if the motor seems to be making an unusual or loud noise, I'd encourage you to get in touch with us directly so we can walk you through some diagnostic checks over the phone. If a replacement part is needed we can also confirm if your machine is within the 2-year Dyson guarantee.
You can reach our experts directly by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
Posted on Aug 19, 2014
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