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Anonymous Posted on Aug 17, 2014

I cannot boot up my Microsoft Windows 7 due to a corrupt ntfs.sys file. I can access command prompt through computer or cd. Please help!

2 Answers

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  • Expert 104 Answers
  • Posted on Aug 19, 2014
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As you are able to access command prompt, you can run the "System File Checker" tool to repair/ replace the corrupted ntfs.sys file. To do this, follow the instructions below:
1.Restart your system and tap F8 key repeatedly until you see Advanced Boot Options menu on your screen. If you miss reaching the screen in the first attempt, repeat this step until you reach the screen.
2.On the Advanced Boot Options screen, select "Safe Mode with command prompt"
3.In the command prompt window, type "SFC /scannow" (without quotes).
Note: There is a space between C and / in the command above.

This will scan all your protected system files and replace the corrupted files with a cached copy stored in your system.
Important: Please do not close the command prompt window until the verification is 100% complete. After the process is completed, the scan results will be displayed on your screen.

To know more about System File Checker, you can refer to the following Microsoft support page:
http://support.microsoft.com/kb/929833

Hope this will help you.

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elanthirayan

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  • Expert 49 Answers
  • Posted on Feb 23, 2015
elanthirayan
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Method 1
Use the Bootcfg utility in the Recovery Console to correct the Boot.ini file:

  1. Use the Windows XP CD-ROM to start your computer.
  2. When you receive the message to press R to repair Windows by using the Recovery Console, press the R key.
  3. Select the Windows installation that you want, and then type the administrator password when prompted.
  4. Type bootcfg /rebuild, and then press ENTER.
  5. When the Windows installation is located, the following instructions are displayed: Add installation to boot list? (Yes/No/All)
    [Type Y in response to this message.]

    Enter Load Identifier:
    [This is the name of the operating system. Type Windows XP Professional or Windows XP Home Edition.]

    Enter OS Load options:
    [Leave this field blank, and then press ENTER].
    After you perform the preceding steps, restart the computer, and then select the first item on the boot menu. This should allow Windows XP to start normally.

    After Windows XP has successfully loaded, the Boot.ini can be modified to remove the incorrect entry.

Method 2

If you have a black screen with a messages like those :

>Windows could not start because the following file is missing or corrupt:
\WINDOWS\SYSTEM32\CONFIG\SYSTEM

>Windows NT could not start because the below file is missing or corrupt:
X:\WINNT\System32\Ntoskrnl.exe

>Windows NT could not start because the below file is missing or corrupt:
X:\WINNT\System32\HAL.dll

>NTLDR is Missing
Press any key to restart

>Invalid boot.ini
Press any key to restart

Repair with XP CD :
1. Boot with CDROM
2. Enter the installer XP CD
3. Press R if like this :
Image

4. Press 1(or the other that show the installation drive) and enter the admin ]
Image

5. Type Like This :
> C: CD ..
> C: ATTRIB -H C:boot.ini
> C: ATTRIB -S C:boot.ini
> C: ATTRIB -R C:boot.ini
> C: del boot.ini
> C: BOOTCFG /Rebuild

6. After Rebuild finish type this:
C: CHKDSK /R /F kemudian
C: FIXBOOT
"Sure you want to write a new bootsector to the partition C: ?" press "Y"
C: EXIT
Enter

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System32 drivers ntfs sys

To resolve this problem, replace the missing or corrupted Ntfs.sys file:
  1. Use the Windows XP startup disks or the Windows XP CD to restart your computer.
  2. When the "Welcome to Setup" screen appears, press R to select the To repair a Windows XP installation using Recovery Console, press R option.
  3. Type the number of the Windows installation that you want to access from the Recovery Console, and then press ENTER.
  4. Type the administrator password when you are prompted, and then press ENTER. If no administrator password exists, just press ENTER.
  5. At the command prompt, type the following commands (press ENTER after each command):
  6. --->cd \windows\system32\drivers
    --->ren ntfs.sys ntfs.old
    Note This step renames the corrupted Ntfs.sys file to Ntfs.old. If the Ntfs.sys file is not found, the file is missing.
  7. At the command prompt, type the following command, and then press ENTER:copy cd:\i386\ntfs.sys drive:\windows\system32\drivers
    Where cd is the drive letter for the CD-ROM drive that contains the Windows XP CD, and drive is the drive where you installed Windows XP.
  8. Remove the Windows XP CD from your CD-ROM drive, type quit at a command prompt, and then press ENTER to quit the Recovery Console.
  9. Restart the computer.
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My daughters Asus eee pc MK90H notebook says windows could not start because system 32 is missing or corrupt. It says to use the original CD Rom, which obviously we dont have. Help what do we do?

Hi,
To restore a missing or corrupt ntfs.sys file you must have the Windows XP CD and follow the below steps.

Insert the Windows XP CD into the computer and restart the computer.
As the computer is starting make sure to press a key to boot from the CD.
In the Windows XP setup screen press the 'R' key to run the Windows Recovery Console.
If prompted enter the number of Windows installation you're repairing.
At the command prompt type the below command.

copy x:\i386\ntfs.sys c:\windows\system32\drivers

* In the above example you would replace x: with the letter of your CD-ROM drive. Many computers have the CD-ROM drive configured as the D: drive.

If ntfs.sys is still on the computer you'll be prompted if you wish to overwrite the file. If prompted, press the Y key for Yes to overwrite the file.
Once the file has been successfully copied remove the CD and reboot your computer.

Do NOT use an OEM "Recovery Disc". Only a valid Windows XP media will work or a disc from the OEM that says "Operating System" may sometimes work depending on how the manufacturer labeled the CD.

Hope this helps. Let me know if you need more information Thanks
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Windows did not start ,drivers missing

  1. Use the Windows XP startup disks or the Windows XP CD to restart your computer.
  2. When the "Welcome to Setup" screen appears, press R to select the To repair a Windows XP installation using Recovery Console, press R option.
  3. Type the number of the Windows installation that you want to access from the Recovery Console, and then press ENTER.
  4. Type the administrator password when you are prompted, and then press ENTER. If no administrator password exists, just press ENTER.
  5. At the command prompt, type the following commands (press ENTER after each command): cd \windows\system32\drivers

    ren ntfs.sys ntfs.oldNote This step renames the corrupted Ntfs.sys file to Ntfs.old. If the Ntfs.sys file is not found, the file is missing.
  6. At the command prompt, type the following command, and then press ENTER: copy cd:\i386\ntfs.sys drive:\windows\system32\driversWhere cd is the drive letter for the CD-ROM drive that contains the Windows XP CD, and drive is the drive where you installed Windows XP.
  7. Remove the Windows XP CD from your CD-ROM drive, type quit at a command prompt, and then press ENTER to quit the Recovery Console.
  8. Restart the computer
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To resolve this problem, replace the missing or corrupted Ntfs.sys file:
  1. Use the Windows Vista startup disks or the Windows Vista CD to restart your computer.
  2. When the "Welcome to Setup" screen appears, press R to select the To repair a Windows Vista installation using Recovery Console, press R option.
  3. Type the number of the Windows installation that you want to access from the Recovery Console, and then press ENTER.
  4. Type the administrator password when you are prompted, and then press ENTER. If no administrator password exists, just press ENTER.
  5. At the command prompt, type the following commands (press ENTER after each command): cd \windows\system32\drivers

    ren ntfs.sys ntfs.oldNote This step renames the corrupted Ntfs.sys file to Ntfs.old. If the Ntfs.sys file is not found, the file is missing.
  6. At the command prompt, type the following command, and then press ENTER: copy cd:\i386\ntfs.sys drive:\windows\system32\driversWhere cd is the drive letter for the CD-ROM drive that contains the Windows Vista CD, and drive is the drive where you installed Windows Vista .
  7. Remove the Windows Vista CD from your CD-ROM drive, type quit at a command prompt, and then press ENTER to quit the Recovery Console.
  8. Restart the computer.
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Error code 0x00000024 (0x00190203, 0x871a6948, 0xc0000102, 0x00000000000)

This stop error means that your ntfs file system is corrupt (damage in the file system, bad hard drive data, corrupt SCSI or IDE drivers or a corrupt ntfs.sys file).
You should try to access your ntfs partitions by making a ntfs boot disk with NTFS4DOS . You can download it from
http://www.geekswhoknow.com/files/ntfsinst.exe
After you load the bootable floppy disk onto your damaged system, select either option one (1) or option three (3). If you selected option one (1), type chkdsk /r at the command prompt, and your problem should go away after the disk has been repaired.
Unfortunately there is a chance that your partition is corrupt beyond repair and all of your data is lost. In that case, you need to reinstall Windows and select the full format during the install
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Acer Desktop Veritron M460 will not load Windows XP or Vista!

This problem may occur if the Ntfs.sys file is missing or becomes corrupted when you convert your hard disk to NTFS To resolve this problem, replace the missing or corrupted Ntfs.sys file:
  1. Use the Windows XP startup disks or the Windows XP CD to restart your computer.
  2. When the "Welcome to Setup" screen appears, press R to select the To repair a Windows XP installation using Recovery Console, press R option.
  3. Type the number of the Windows installation that you want to access from the Recovery Console, and then press ENTER.
  4. Type the administrator password when you are prompted, and then press ENTER. If no administrator password exists, just press ENTER.
  5. At the command prompt, type the following commands (press ENTER after each command): cd \windows\system32\drivers

    ren ntfs.sys ntfs.oldNote This step renames the corrupted Ntfs.sys file to Ntfs.old. If the Ntfs.sys file is not found, the file is missing.
  6. At the command prompt, type the following command, and then press ENTER: copy cd:\i386\ntfs.sys drive:\windows\system32\driversWhere cd is the drive letter for the CD-ROM drive that contains the Windows XP CD, anddrive is the drive where you installed Windows XP.
  7. Remove the Windows XP CD from your CD-ROM drive, type quit at a command prompt, and then press ENTER to quit the Recovery Console.
  8. Restart the computer.I hope this helps.The other thing I can think of is maybe your harddrive needs a raid driver.If this is a sata drive and an old version of you os,the sata driver may not be already on the disk and you will have to insert one.Let me know if the first solution works,if not we can try the raid driver.
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To resolve this problem, replace the missing or corrupted Ntfs.sys file:
  1. Use the Windows XP startup disks or the Windows XP CD to restart your computer.
  2. When the "Welcome to Setup" screen appears, press R to select the To repair a Windows XP installation using Recovery Console, press R option.
  3. Type the number of the Windows installation that you want to access from the Recovery Console, and then press ENTER.
  4. Type the administrator password when you are prompted, and then press ENTER. If no administrator password exists, just press ENTER.
  5. At the command prompt, type the following commands (press ENTER after each command): cd \windows\system32\drivers

    ren ntfs.sys ntfs.oldNote This step renames the corrupted Ntfs.sys file to Ntfs.old. If the Ntfs.sys file is not found, the file is missing.
  6. At the command prompt, type the following command, and then press ENTER: copy cd:\i386\ntfs.sys drive:\windows\system32\driversWhere cd is the drive letter for the CD-ROM drive that contains the Windows XP CD, and drive is the drive where you installed Windows XP.
  7. Remove the Windows XP CD from your CD-ROM drive, type quit at a command prompt, and then press ENTER to quit the Recovery Console.
  8. Restart the computer.
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Boot into recovery console, and at the c:\windows prompt type: cd system32 cd drivers ren ntfs.sys ntfs.old If the ntfs.sys file is there and corrupt this will rename it. If it is not there, then it was missing. At the prompt type: copy e:\i386\ntfs.sys c:\windows\system32\drivers\ntfs.sys good luck
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