Cannot see desktop

If you can move mouse pointer, system is up and running but explorer (the windows explorer not th internet one) is stuck for some prolem. tri to press ctrl + alt + dell and if you can get task manager running go to file - run and type explorer.exe and press "enter". now if your desk and start menu work you can try to run some adware remover (downloaded from an other pc). other thing to try is to run from command prompt (cmd.exe) or from the -start menu-the command "sfc /scannow" to check and recover clean version of system file.

Hi Not sure if you mean no display or just missing start menu, if former doe you have a light on the monitor, amber means no signal from PC, check the vga/dvi cable is secure or change for another if you have one, if green after boot do you see any display on start up then it goes blank (try starting in safe mode to see if you get the display.


If the later option, can see the screen but no task bar and start button at the bottom of the screen try pressing the Windows key on the keyboard, this should bring up the menu option.