Question about magicJack Two, 2 Magic Jack Plus Voip Phone With Or Without Computer In Box

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Magicjack problems [1] I registered my Mj yesterday ... I am not impressed with the following . First In order to get an PH # i had to Pay as I am in Canada . and I was unable to acquire my old home ph number , recency had doped such service . I got a provincial number based in out of our provincial capital [ N.S. Haifax . There for anyone calling me locally half to call a long distance Number [[ I am not impressed]] [2] I phoned my MJ Phone # and it did not ring my phone it ...ten gave me a voice mail box to leave a message .. TWO PROBLEMS HERE .. FIRST NO RING , SECOND NO INSTRUCTIONS ON HOW TO ACCESS VOICE MAIL DID NOT COME WITH THE MJ SEALED PACKAGE . [3] I HAD TO PURCHOSE AN ADDITIONAL TIME IE I PURCHOSED AN EXTRA YEAR ADDED ON TO MY 6 MO .. BEFORE I COULD GET A INCOMING PH # . AND AN EXTRA 10$ CHARGE FOR AN PH # AND I COULD NOT USE MY OLD HOME 3 .. ON THE PACKAGE THERE IS NOTHING TO INDICATE IF OUTSIDE OF USA THAT YOU CAN NOT GET OLD EXISTING PH # THE PACKAGE IF SOLD OUTSIDE OF USA IS MISLEADING . YES I CAN CALL OUT TO US /CANADA FREE ... I WAS ABLE TO DO SUCH ON THE INTERNET ANYWAY ... BUT AS THIS STANDS ALONE 2014 PLUS IT IS USEFUL WITHOUT A COMPUTER THERE FOR LIKELY WORTH IT IN THE LONG RUN ... FURTHERMORE I HAD TO GIVE MY VISA # OVER THE I/N ...I DO HAVE PAY PAL AND THAT GIVES ME SUM ASSURANCE . NOW WHERE DO I DOWN LOD A MANUAL HOW TO USE VOICE MAIL ECT .

Posted by Anonymous on


5 Related Answers


Fletcher Wilson

  • 18 Answers

SOURCE: my laptop window 7 OS wont recognize my magicjack plus. what will i do?

make sure its updated?try running it as administrator your firewall or anti virus IP maybe blocking it check all three to see if IP is blocking it use the USB port if it dosn't work trough that your IP is blocking it try reinstalling it follow instruction don't just click next read what it says. it may ask do you want to run as adminnistrator

Posted on Oct 27, 2012


Vitally Alcher

  • 1645 Answers

SOURCE: magic Jack frequently loses connection even though it should stiil work when offline

To use without computer plug ethernet cord into magicjack otherend into router plug phone in to magicjack plus plug magic jack plus int power adapter plug power adapter into power outlet should work but does not no calls in or out in reverseorder and has to be online with internet conection .

Posted on Dec 27, 2013



  • 2 Answers

SOURCE: How can I change my assigned phone number? Can I pay for a phone number that would be acceptable?

Sony Xperia S LT26I Malfunction In Proximity Sensor HELP!

Posted on Jan 04, 2014

Big Poppa Ma

Big Poppa Marv

  • 302 Answers

SOURCE: Macintosh MagicJack Plus software application download please

unplug your magic jack and reinstall it into the computer. the software should load

Posted on Jul 03, 2014


  • 406 Answers

SOURCE: From Canada do we have to pay some fee add.and how to do it?

here is their support page... call for assist
International VoIP Phone Service Customer Care Support magicJack

Posted on Jan 01, 2015

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1 Answer

I purchased Magic Jack 1 year ago or so, and I have had problems since day 1 We called magicjack and they told us it ws our internet service in which I do agree I have had it I am changing my internet...

yes and no, , magic jack and all of it's phone numbers are owend by them, since you left MJ and your now with another provider, you will use them, if you wanna use MJ again YOUR MONEY YOU PAID SHOULD BE CREDIT OR CREDITED TO YOUR ACCOUNT FOR FUTURE USE. i'd call MJ and freeze your account.

May 14, 2014 | Android Apps

1 Answer

I have to pay my annual due to keep my phone number

To do so, click here and log into your account, using the email address and password that you used when you registered your magicJack.
You can make your payment here.

You can make your payment here.

Jan 31, 2014 | Computers & Internet

1 Answer

Magicjack problems i want to pay my annual renew on ph 702 722 9212

Go to, login with your phone number or email address you used to register and password.

Jan 16, 2014 | Computers & Internet

1 Answer

My magicjack phone stop working since yesterday problems

I assume you mean no green light meaning when you plug the MJ into a USB port the internal light fails? If so, the MJ unit itself has died. You should still be able to access your MJ via the USB port and the dial pad shows up on the computer screen. Even if you did not re-register, the keypad should show up and you can go to the web site to get another 12 months or so. If you have to get a new device, I suggest the MJ+ that allows you to plug it into a computer or directly into the router.

Jan 06, 2014 | Computers & Internet

1 Answer

My magicjack com

Click here
and log into your account, using the email address and password that you used when you registered your magicJack. calls from and click "Submit". Make sure you enter it into the box associated with the magicJack that you have or will be adding International Prepaid Minutes to. You will receive an email with instructions and access code, 305-848-9999.
Dial the access code to start making International calls from the phone number you registered.
Please remember that you can only register one additional number per magicJack.
Note: In order to make International calls you need to purchase International Prepaid Minutes.

Dec 14, 2013 |

1 Answer

I can not get my magicJack Plus to work

If you're using the MJ Plus, it can be connected directly to the computer's USB port, or directly to the internet using the provided adapter. It must be connected properly in order to work.

The MJ program (on the computer) will not work if the MJ is not connected to the computer.

It goes without saying (but I'll say it anyway)... The MJ will not work if you have not paid for at least one year of service.

If you have paid for service, check your connections to ensure nothing is loose. The wall adapter can get loose and disconnect you from service.

Sep 22, 2013 | Computers & Internet

1 Answer

When calling from other ph. to magicjack ph long dist ?

And was this a surprise?

You get to pick a number when you sign up for MJ service. It's not a guarantee that you will get something in your own area code or city or within the free service area to your other phones.

When I got mine, I had to get Detroit dial tone. I got to switch to Toledo, but even that's long distance to me. Just remember, you're saving so much money LOL


Mar 04, 2010 | Lands Phones

6 Answers

MagicJack VOIP sound cuts in and out

I just bought a new computer, a mac, and bought the magic jack hoping to have a reliable home phone family and friends could call me on.  But ever since I hooked it up(which was easy to do) my calls cut in and out every call I made-over and over again.  Every call.  Not just here and there.  Anyways, I was reading other people's complaints and it seems that a lot of other people are experiencing this as well. I have Verizon DSL at the midgrade speed-something like 3.0 mps.  Fast enough for MagicJack.  What I was doing was running the supplied router that came with the Verizon package which included a built-in wireless router to run my computer with without the cables(of course).  So I did a lot of research, didn't even call customer support, and someone out there gave me the solution I needed without calling. That person suggested that I not use the wireless and hardwire it instead using an ethernet cable.  Granted, this does have its drawbacks, but ever since I did that every call has been perfect.  So, some of you may be able to get away with cheap home phone service with reliability just by using the ethernet cable instead of the wireless router.  Heck, if its close enough, keep a spare ethernet cable close by, unplugged from your computer(still using the wireless) and when a call does come, quickly hook in the ethernet cable for a near perfect call with no cutting in and out problems.  This is a solution that worked for me and maybe for some of you out there too.  Good luck.

Nov 05, 2008 | Acer Aspire 3680 Laptop

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