Office Equipment & Supplies Logo

Related Topics:

A
Anonymous Posted on Aug 14, 2014

How do I update the firWen I connect the network cable, 49.4C02 error code appear o HP Laserjet P4014dn, pls help!

Found updated firmware but don't know how to install it on the printer

2 Answers

Adrew Jacob

Level 1:

An expert who has achieved level 1.

Habit-Forming:

Visited the website for 3 consecutive days.

Corporal:

An expert that has over 10 points.

Welcome Back:

Visited the website for 2 consecutive days.

  • Contributor 12 Answers
  • Posted on Jan 17, 2020
Adrew Jacob
Contributor
Level 1:

An expert who has achieved level 1.

Habit-Forming:

Visited the website for 3 consecutive days.

Corporal:

An expert that has over 10 points.

Welcome Back:

Visited the website for 2 consecutive days.

Joined: Jan 03, 2020
Answers
12
Questions
2
Helped
1865
Points
35

I have been facing the issues of Hp Printer Error Code 49 on my Hp Printer. Which was very irritating sometimes. Then I searched for the solution of the issue, which lead me to a website where I found a few steps to resolve these kinds of issues.
If you are facing the same issue, then I am sharing a link, just go through the link and resolve any kind of issue on your own.
If anyone want to give a better solution for this issue, then kindly share here.
Visit the Link:-
https://www.hpsupport365.com/blog/how-to-resolve-hp-printer-error-49-4c02/

Mark Schmit

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • HP Master 1,915 Answers
  • Posted on Aug 17, 2014
Mark Schmit
HP Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Nov 04, 2010
Answers
1915
Questions
0
Helped
753519
Points
7967

If the printer will startup with no cables connected but 49's when you plug in the network cable then a computer on the network likely has a corrupt job in it's print queue that is causing the 49 error to occur. Your best option is to connect the printer to a workstation or laptop with a USB cable and update the firmware that way if you cannot find the workstation that is causing the problem. Keep in mind that the 49 error might occur after update if that corrupt print job continues to be sent.

Ad

5 Related Answers

Anonymous

  • 68 Answers
  • Posted on Dec 04, 2008

SOURCE: I would like to network

What model of HP LaserJet do you have?
You will have to go into the configuration menu on the printer itself and set up the network connection. 
I don't know what model you have, but here is a generic answer
Press the Menu Right until you find the HP MIO Menu - Select it. Next press the Item right button until you find the Cfg Network Card = No, - make it say yes by pushing the value right button, then push select to put an asterisk ( * ) next to it. Then press the item right button until you find Cfg TCP/IP = No, - make it say yes by pushing the value right button, then push select to put an asterisk ( * ) next to it. (assuming you are on a basic network) Last press the item right button and insert the following information.
IP Address: Not one already in use - generally 192.168.1.XXX (where XXX is some number between 2 - 253) Subnet Mask: generally 255.255.255.0 Gateway IP Address: Generally 192.168.1.1 or 192.168.1.0 or 192.168.1.254
Once you give it this information, print out the config page and it should be there. If this doesn't work, or you don't know how to find those numbers, I would be glad to help you further.

Ad

Anonymous

  • 125 Answers
  • Posted on Jan 10, 2009

SOURCE: hp laserjet 4650n

Hi 123sha:
49.XXXX
PRINTER ERROR
To continue
turn off then on
A critical firmware error has
occurred that caused the
processor on the formatter
to abort operation. This type
of error can be caused by
invalid print commands,
corrupt data, or invalid
operations. In some cases,
electrical noise in the cable
can corrupt data during
transmission to the printer.
Other causes include poorquality
parallel cables, poorconnections,
or home-grown
programs. On rare
occasions, the formatter is at
fault, which is usually
indicated by a 79 Service
Error.
1 Press CANCEL JOB to
clear the print job from
the printer memory.
2 Turn the printer off and
then on.
3 Try printing a job from a
different software
program. If the job
prints, go back to the
first program and try
printing a different file. If
the message appears
only with a certain
software program or
print job, contact the
software vendor for
assistance.
4 If the message persists
with different software
programs and print jobs,
disconnect all of the
cables to the printer that
connect it to the network
or computer.
5 Turn the printer off.
6 Remove all memory
DIMMs or third-party
DIMMs from the printer.
7 Remove all EIO devices
from the printer.
8 Turn the printer on.
9 If the error no longer
exists, install each
DIMM and EIO device
one at a time, making
sure to turn the printer
off and on again as you
install each device.
10 Replace a DIMM or EIO
device if you determine
that it causes the error.
Try new network card
pdouglasss

Anonymous

  • 1 Answer
  • Posted on May 17, 2010

SOURCE: how to connect to network printer hp laserjet 2015 PCL5

I cannot connect to hp laserjet 2015 PCL5. wia network...
im using 64 bit windows 7, and tell me that Windows cant find a driver for HP.........i install driver and nothing........

Michel Smith

  • 1218 Answers
  • Posted on Sep 18, 2010

SOURCE: 49.4C02 error is coming on

Printer error 49.4c02 may occur due to corrupted print queue. Just clear the queue and restart the printer and the error may be fixed. This would seem to work for most cases. If none of them are corrupted, check to see if any of them are in an uncommon size. Larger printings tend to result in this error as well. Check if it's the cause by clearing the queue then printing normal-sized documents instead. The error may also be caused due to complicated fonts as they are harder to read, especially if they're in color or written in a pdf format. If this is the cause of the error you can either stop printing such documents and update the drivers or firmware. The drivers may contain bugs which cause the printers to act this way, so updating them will solve the problem. get more information and help Printer Error 49.4c02

Anonymous

  • 1 Answer
  • Posted on Aug 17, 2012

SOURCE: Hewlett Packard Laserjet 2605dn Printer: Error 79 after firmware update

HP has now admitted their firmware update causes an irreversible corruption in the formatter board. It is hard to get them to do this, but I understand they will repair at no cost if they can determine that you did install this update.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Hi g/m my printer all ways showing 49.3046service error.

Likely the firmware is out of date and needs to be updated, To test this , unplug any parallel, network or usb cables from printer and restart. If printer now comes to ready then firmware will almost certainly fix your problem. Make sure any print queues on workstations have no pending print jobs and then reconnect the communication cable. Go to HP.com and download new firmware and follow installation instructions.
0helpful
1answer

Wen I connect the network cable, 49.4C02 error code appear o HP Laserjet P4014dn, pls help!

Easiest way to update firmware on this model will be to download the easy firmware update, connect a computer direct with a usb cable and then run the firmware update after the computer finishes installing the printer.
0helpful
1answer

How can error 98.01.01 be solved

When exactly did you get the error message 98.01.01? Was it while you was trying to do a firmware update? I found a forum support page regarding this error but so far it remains unresolved on many websites. I checked all of the LaserJet's error codes and, like in the forum link, it appears this is related to a bad firmware update or faulty connection during a firmware. I have heard of people just repeatedly trying the firmware update until it goes through. In fact, there is a firmware update for this printer.

To get to the firmware update, go towww.hp.com/supportand type in your product name under Software and Download and press enter. Next, you will have to select which printer you have (m551n, m551dn, or m551xh). Once you select that, it will take you to a Business Support Page and the firmware updates are located on the left hand side under Setup, Install, and Configure and then in the middle of the page you will see "Firmware Download and Install." I will need to know a bit more information before I can help you with any of those steps, however.
First of all, how is the printer connected to the computer? What is the Operating System and System Type of the computer (Windows 7 64 bit, Windows XP, Mac Version X.X, etc)? Are you able to print or do anything else with this printer? Answer those questions if you need any more help.16x16_smiley-happy.gif

Hope It's resolve all Your Printer Problem,
Or Still having Problem Then follow Us For

HP Support
0helpful
1answer

Hp laserjet p4014n error code 49.4c02

First unplug the network cable and/or USB cable and restart printer. If it comes to ready then the correct first step for all 49 errors on HP printers is to update the printer firmware to current revision. Most 49 errors are caused by programs sending commands that are not recognized. Adobe is the worst for this. The best way to update firmware is to connect via a USB cable and use the EASY Firmware update utility for your model.
2helpful
1answer

49.00FF service error hp color laserjet 4700n

This error is most often caused by out of date firmware on the printer.
Power off the printer and it restart and it should come to ready. If the error reoccurs, make sure that you have any print jobs in the queue of your computer cleared. If it still does not start without the error, unplug any network or usb cables and restart again. Once the printer is at at ready, use the control panel to go to the information menu and then print the configuration page. The firmware date code will be on the left hand side. Current firmware is 48.180.9.

If the firmware is out of date, see the link posted below to download the firmware update. Chose the easy firmware update as this is the most straight forward way to update the firmware. Once downloaded just double click the file you downloaded and it will run and ask you to chose the printer you want to update. Pick your 4700 from the drop down menu (should be fires option). Then update click update firmware.

You can find the current firmware here
0helpful
3answers

HP LaserJet 4345mfp won't scan, but it wil fax. Error code "49.FF09 Service Error" keeps coming up

Ensure that you have the error message correctly written down, then go to the HP Web Site and ask them about this error, specifically in conjunction with that specific printer or all-in-one device. HP can help you find out why you are having problems.
3helpful
2answers

My hp laserjet 3030 keeps reading 79 error power on power off

79 errors are often fatal. Your only hope is to get it back to READY, then update the firmware before it reverts back to 79 ERROR. The other option is to replace the formatter, but it would be about the same cost to replace the whole machine.
Not finding what you are looking for?

115 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...