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Unlocking my Maxtor on my computer

I cannot unlock my Maxtor!!! I have my password but it will not accept it. Problem may have occured when Maxtor was unplugged and turned off for a time. I may have added to the password when it was reinstalled. I can't remember the original! Senior moment I guess!! Can I reprogram it with a new password?

Posted by Elle N4 on

  • 5 more comments 
  • huwie Nov 21, 2007

    When my MAXTOR 3200 was pluged in to my MAC computer the green indicator light came on, the external drive symbol came on to my start menu,but a box came on to the screen saying-----


    What can i do to unlock it?

    [email protected]

  • Anonymous Dec 26, 2007

    Maxtor 80GB drive is not allowing writing to disk. Disk Utilities shows the drive is not full and unlocked and read/write. however any coping, expanding functions to the disk fail. the is sme error message that is not helpful.
    It is a new disk and run through USB to Mac OS x.

  • Anonymous Jan 30, 2008

    I have an external hard drive Maxtor 300gig and it lacked up and I can unlack it. Please help

  • buckeyeterp Mar 06, 2008

    Maxtor external drive. Out of the blue is now 'locked'. I went to my computer, right clicked on the drive. Option says 'unlock', sweet! ha, it was SOUR, did NOTHING. Have minimal tech knowledge. Need help, how do I unlock the drive so I can not only recover but archive all my family photos on it once again?!?!

  • M Rodriguez Jun 17, 2008

    I have a 100GB external hard drive and it also is locked. This happened after a power outage, and now I cannot access any information on it.

  • Anonymous Apr 04, 2009

    The second Maxtor ext HDD 500 Gb to crash on me! PC just suddently unable to recognise it. Used to work straight away after formating/spring cleaning PC HDD, without having to install maxtor software.

    System restore doesn't work back to a time when things were ok.

    Loading Maxtor software for first time now, My Computer icon has Maxtor locked drive. (I never had it password protected).

    Have tried computer management/disc management & it doesn't come up in either top or bottom pane. R clicking on icon to 'unlock' does nothing.

    Have tried differnt firewire & USB cables & also tried it on laptop, with exactly the same results ie- recognising a bit of hardware but not being able to unlock it.

    Nothing on the Seagate/Maxtor website helps. There must be some way out ??!!


  • umar12 May 15, 2009

    My Problem is Maxtor mini III, it was unlock ,then I enter my password but still unlock. I want get back my files and pics.

    please anyone who can help in this issue i need it



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You will need

1. Windows 98 se bootdisk

2. AtaPWD;7100406;/fileinfo.html

Make a windows 98 se bootdisk
copy the atapwd files in there

start dos
Unlock the harddrive.

Posted on May 18, 2008



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Do not buy anymore Maxtor hard drives! They lock and you cannot unlock them! Happens WAY TOO MUCH. wasted 3 already!

Posted on Dec 16, 2010



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I had the same problem. What I did was install the Maxtor drivers twice, then shut down the computer. Restarted the computer. Then, with the computer on, I unplugged the drive firewire, waited 15 seconds, plugged the firewire back in, then pushed the one touch button. Windows then recognized it in about 1 minute. I still have a locked drive icon but I also have the drive now recognized with a new drive letter.


Posted on Nov 22, 2009


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My 1TB maxtor external hard disk didn't show on play station 3

Posted on Jan 04, 2009


I have an external hard drive Maxtor 111gig and it lacked up and I can unlack it. Please help

Posted on Aug 19, 2008

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