Question about Dell 962 Photo All-In-One InkJet Printer

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Who to disassemble dell photo 924 to fix paper jam?

Posted by Anonymous on

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5 Related Answers

DENNIS MITCHELL

  • 1003 Answers

SOURCE: Dell 924 paper feed

you need to clean paper feed rollers with isopropanol alcohol on a microfiber towel or get a sheet of cardstock to print on as it prints it will force out any foriegn material

To correct paper feed function make sure feed sensor lever isnt broken

Posted on Jan 07, 2008

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Mandeep Singh

  • 1183 Answers

SOURCE: DELL 924 PHOTO All-In-ONE....jam in carriage

Hi,
Follow the following steps :
http://tinyurl.com/55k6df
Thanks
Mandeep

Posted on Apr 07, 2008

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Anonymous

  • 69 Answers

SOURCE: dell 924 printer

There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
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Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Posted on Nov 06, 2008

Anonymous

  • 441 Answers

SOURCE: paper does not feed

Try feeding a post card or a different kind of paper thru the feeder tray, make sure that it is going in smoothly.

Try something innovative for checking out those rollers

Posted on Feb 08, 2009

tbirdfan1

Michael Thomas

  • 3056 Answers

SOURCE: paper jam in dell photo 964 . Took all the paper

Hi there
i have the exact same printer and this is what i did even though i took out all of the paper ( i thought) i got a flashlite and i opened up every thing that i could and then i looked and wow lots of little pieces of dust and some paper too so i removed all of that and after powering it up again it worked just fine so you may want to try that ok hope this helps solve your problem.
best regards mike

Posted on Mar 05, 2009

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1 Answer

Dell - 924 Photo printer. A paper jam occurred - intact sheet of paper was cleared - printer continues to issue same "paper Jam" error. Have pulled and replugged - have restarted computer - to...


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Jul 02, 2010 | Dell 924 All-in-One InkJet Printer

1 Answer

Paper jams when printing


just add some more paper to the tray..and arrange it properly..
i think the paper pick mechanism failed to pick the paper.or there is a long time delay before the paper reach the printing area..

thanks for using FIXYA!

pls let me know if it solve the problem..

May 21, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

How to clear carrier jam in Dell Photo All in One 944


simply open up your printer and see if there is any residual paper that get stuck, in some case if you can find some small miniature piece of sensor it might cause a erratic sensing that there is a presence of paper while there isnt, try to clear this or clean.
paper jamming indicator means there is some paper in the paper path, unless otherwise ou clear this up you cannnot print.
after you may need to power down or restart your printer once again
cheers 

Nov 27, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

PAPER JAM !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


Since when the printer not picking up paper from tray or sheet feeder.

Check if the Cover are firmly closed, also look out for any piece of paper jammed the printer.

If it is ok, then check to move the carriage of cartridge/roller and clean it out if you can.

The spring of tray attached on both side may be need to check.

Let me know if I can assist you further.

Oct 01, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

924 printer paper jam


below the opening part to take a copy you open it, the cartridges will move to a side automatically. There you will be able to see the paper.

May 03, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Paper won't feed


Dell.com will chat with you on-line to help you toubleshoot that printer.

Mar 31, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Carrier Jam


The top of my ink cartridge had fallen off and was in the printer... I hadn't seen any paper or anything and was completely stumped, when I picked it up and heard something in there... It was hard to get back on, but now it works!

Jan 08, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Reading "paper Jam" but no jam-no paper to be found?


dell all-in-one 924 keeps giving message to clear paper jam. There is no paper in the printer HELP!!!!!

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