Hi, In the direct tv settings you have to set it back to the vizio, direct TV builds in this remote programming feature, of course the TV needs to be on showing the direct TV menu first,
I’m happy to help further over the phone at https://www.6ya.com/expert/eric_ab7c09ec01841771
Un plug the TV for 10 min and remove the bratty from the remount
If you need further help, I’m available over the phone at https://www.6ya.com/expert/omar_c87dacfef1e87642
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