Hi Joseph
We would recommend you make contact with Graco directly for assistance
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SOURCE: cant open folded graco duoglider 7024
Have you tried pushing down on the red lever on the side of the stroller to release the lock?
SOURCE: How do I fold up DuoGlider???
Folding up duoglider. Fold the botom basket down. I always take off the front wind breaker ( infants cover). It will just pop right off. Then locate the front handle of glider, slide red button to the right and twist.
SOURCE: instuctions on Graco Contour Electra travel on how
The instructions are printed on out side of mattress board. Thanks
SOURCE: fold and lock stroller
Hi! I have the same stroller as you do, the way to lock it once folded is, you should see a red plastic loopedy thing down by the front right side of the seat. This hooks onto that weird brown plastic nubb i'm sure you've seen on the right side of the handle.
Hope this helped!
Mattie
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