Cannot get wireless or bluetooth to work with laptop. The software was loaded on. It will print only if connected by usb.

First, make sure that your Printer is setup with the correct wireless information from your wireless router. Once this information has been entered, you should be able to connect to the wireless printer.

Click add Printer, from Control Panel, Printers & Faxes.

Click Add Printer, and than add Local Printer, Create Local Port, TCP/IP.

Print out the network configuration page from the printer, should be under menu.

Next input the IP information into the IP Address field, the Port will automatically be filled in.

Sincerely, Ryan Deschaine Systems Engineer Boxen Solutions LLC http://www.boxensolutions.com
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