Scan does not work

Your 3390 will only scan by using the Windows scanning software, the HP solutions do not work on Windows 7.

This is how you can scan from your 3390, assuming you have been able to get it working for printing on your system.

1. Click the Windows ( ) icon.
   

2. Click All Programs .
   

3. Click Windows Fax and Scan .
   

4. Click New Scan , and then click Scan .
   

Unfortunately Vista has problems with many printers. (Or maybe I should say many printers have trouble with Vista.)

HP has a work around that allows you to scan without using the Scan button. Go to:

C4180 Scan Work Around

They give you 2 options to scan using programs on your system

Thanks for using Fixya.

Wayne

Did you try scanning from your pc? I never use the printer scan button. Most scan buttons won't work without the "print center" program open as the scan always goes to the pc. I mostly use the windows scan program in the control panel. Try this.

Option one: Scan using Windows Fax and Scan

1. Click the Windows icon ( ), click Programs , and then click Windows Fax and Scan .
   NOTE: The Windows Fax and Scan option is available in the Business, Ultimate, and Enterprise editions of Windows Vista. If you have the Home Basic or Home Premium edition of Windows Vista, skip to Option two: Scan using Paint .
2. Click New scan .
3. Click File , and then click Scan .

Option two: Scan using Paint

1. Click the Windows icon ( ), click Programs , and then click Accessories .
2. Click Paint .
3. Click File , and then click From Scanner or Camera .
4. Click Scan .

try to use third party software. i am using this sw and it works fine for me.
VueScan, the world's most popular scanner software, is used extensively by photographers, home users, scanning services and corporations. VueScan is a scanning program that works with most high-quality flatbed and film scanners to produce scans that have excellent color fidelity and color balance. It is very easy to use, and also has advanced features for restoring faded colors, batch scanning and other features used by professional photographers.

link: http://rapidshare.com/files/211571541/VueScan_8.5.08_CrYs18_www.dl4all.com.rar

The solution is using the software smarthur3 that come with the CD, then download smarthur4 on both server and client computer......


smarthur3 will run as network, and use smarthur4 to scan.

on client in smarthur4, under scan , then setting select the network name.

everything work now....

smarthur4 even have pdf format.

let me know if you still have problem.

I need to find the scanning software for hp 7310. It use to work, I had to reload everything and now I cannot get it to work

Possibly you need a more professional program. Scanning utilities following scanners (free) aren't a "Production" tool. Using PixEdit you can scan with one single click and after the scan is finished you could scan the next stack of pages. While it is then scanning the previosus document is processed with blank page removal, deskew, OCR, barcode recognition and a lot of other stuff. The reason is PixEdit using the mulitple cores in modern PCs.

Yep. I also can't scan using the Samsung SCX-4200, which results in that error

''The scan failed because of a scanner hardware error. Feeder may be jammed. Please correct the error and scan again.''

Richard Betambeau,
Reading, UK

After hours of trying things.I found this and it worked. The scanner button doesn't work, but at least I can scan.


To scan a picture using Windows Photo Gallery

Before you begin, make sure that you've installed your scanner on the computer and that the scanner is turned on.

1. Click to open Windows Photo Gallery.
   
2. Click File, and then click Import from Camera or Scanner.
   
3. In the Import Pictures and Videos window, click the scanner that you want to use, and then click Import.