Where is the scanner menue in HP printer? - HP PHOTOSMART PLUS B209A All-In-One Printer

Hi,
Uninstall all the software and once this is done, power on the scanner, remove the USB cable and start a new setup installation.
Let the program tell you when to re-connect the USB cable to the computer. Let it finish and reboot computer to complete the installation.

Go in control panel and click on Scanners and Cameras and you will see the HP icon there. Click it to activate the scanner and a menu will pop up. Scan from that menu.

Regards,
Sean

That's a laser/scanner error.
Get to the DIAGNOSTICS menu. Run the laser/scanner motor component test.
Listen as the motor rotates.
Call HP. your printer is under warranty. Tell them if you heard the motor noise.

Laser/Scanner error. Go the the Diagnostics Menu. Run the Laser/Scanner motor component test.Make sure that you can hear the motor rotate. If the error persists replace the Laser/Scanner assembly

open the scanner place the document face down on the glass, go to the control panel on the printer and press scan , this one method, the other is open the click on start menu, move up to accessories, after that move to scanner etc, and you are done

The printer will come with scanner software or you can use the Windows scanner program on the Accessoried menu. It will say Scanner and Camera Wizard. You need to load the drivers first.

For some reason the scan button on allot of HP printers doesn't seem to work.You can go thru "printers and faxes" on your "start" menu.After opening Printers look in the left column for "scanners and cameras",click it.Then your printer will come up,highlight it.Left column again,click "get pictures" and it will walk you thru the scanning process.

the problem is due to scanner mirror dust.you have to clean the scanner mirror.

If the printer cannot print or move any paper, follow these steps to display the Event Log. Otherwise, print the Event Log.

1. Press Menu until INFORMATION MENU appears.
2. Press Item until SHOW EVENT LOG appears. Press Select to show the Event Log.
3. Press - Value + to scroll through the Event Log.
4. Write down the error messages.

If you see a 52.X error then this indicates the following:

0 Laser/Scanner Error
1 Laser/Scanner Startup Error
2 laser/Scanner Rotation Error

ACTION:

1. Press GO. The page containing the error will automatically be reprinted.
2. Turn the printer off, and then turn the printer on.
3. Reseat the cables fort the Laser / Scanner Assembly.
4. Replace the Laser/Scanner Assembly

You say that the scanner glass is clean, but it takes next to nothing to cause these lines. Couldn't hurt to chack again (if you havent cleaned it 6 times already).....anyway, I found this document that is not specifically for your machine, but the menu commands should be the same:
Recalibrate the product scanner:

1. Press ENTER/MENU on the control panel of the product.
2. Press the < arrow key once to display Service and press the ENTER/MENU button.
3. Use the < and > keys to select Scan Correction and press the ENTER/MENU button.
4. Insert a blank, bright white piece of letter (8.5 x 11 inches or 216 x 279 mm) or A4 (8.3 x 11.7 inches or 210 x 297 mm) paper into the document feeder tray.

Good Luck, and please rate the response :)

hi!!!
try to re-install he driver or your scanner