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I have a pink screen on my samsung smart tv - Samsung 40" 1080p 120Hz Slim LED Smart TV UN40ES6100F

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When repairing LED TV Back light assembly you need to contact expert person because lifting of LCD TV panel is very dangerous for non technical person. Be careful

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1 Answer

Pink screen


A discolored screen, such as pink in your case, implies either:

 

1.) The motherboard and/or video processor of the TV has malfunctioned. 

 

2.) Your input device is rendering the pink screen, such as a video game console for example.

 

If you determine that your input is not the reason for the pink screen then you need to contact Samsung for a warranty replacement.

 

Samsung offers a 1 year / 12 month standard warranty, and some of higher model TV's have a 3yr / 36 month warranty.

You can find out your warranty information by going to http://www.samsung.com/us/support/#

Also if you have purchased the TV in the last 30 days you can purchase a Squaretrade warranty which will refund the price of the television if they can not fix it. www.squaretrade.com

I hope this helps!  Thank you for using FixYa!

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I had a problem with the TV going on and off several times before "warming up" and then having pink dots. I would have to reboot to get rid of the dots. I called 1-800-SAMSUNG and reported that I had problems with the capacitors. That is what was causing the problems - cheap capacitors and Samsung is aware that this has caused many TV's to malfunction. My set was not under warranty but Samsung sent a technician across two state lines to fix my TV. As long as the problem is the capacitors Samsung will cover this service call 100%. My TV is fine now. BTW - capacitors which are sold in Radio Shack are not expensive. Why Samsung chose to put the cheapest Korean capacitors in their expensive TVs is a mystery.
So if your TV need warming up and has pink dots on the screen - call 1-800 -SAMSUNG and tell them your capacitors are malfunctioning.

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Replace the main bd. Have a trained Samsung tech troubleshoot to confirm.

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