3gs will not send email, it does not recognise ntlworld.com

click on your name next to ASK A QUESTION. Then click my profile. Click on email.

Click the "Forgotten password?" link on the ntlworld.com sign-in page.

Usually when the 'forgot my password' procedure do not help, the only solution is to contact the support of the site.

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The network provider will only allow outgoing mail to go via their servers, contact you network provider for settings.

* First of all you need to open Outlook Express on your PC. There are two ways in which you can do this. The simplest way is to find the Outlook Express icon on your desktop, and click it. Alternatively, you may click on the Start button located on your taskbar, then Programs and finally you will need to locate Outlook Express and click on that. If a dialog box appears asking for your name, click cancel.
* When Outlook Express has opened, locate and click on the Tools menu.
* A dropdown menu will appear. Click on Accounts.
* Now click on Add and then Mail.
* You will see a Display Name box. The name that you type in here will be visible to recipients of your emails. You may like to type your real name in this box, or you may wish to type another name.
* You now just need to click the Next button.
* You will now see an E-Mail Address box. Type the email address in here of the account that you wish to retrieve mail from. This must, obviously, be an email address that belongs to you.
* Click Next again.
* ow you need to enter the server names for your incoming and outgoing mail. For ntlworld email accounts, these are pop.ntlworld.com and smtp.ntlworld.com. Enter these in the two boxes marked pop and smtp.
* Again, just click Next.
* You now need to place some information in the Account Name and Password boxes. Your account name is the name in front of the @ntlworld.com part of your email address. Enter your password.
* Please ensure that the Remember Password box is ticked and then click Next.
* You have now entered all of the information needed to set up an email account through Outlook Express.
* Click Finish, and then close the Internet Accounts window.

if the server is still NTL try to manualy reconfigure the settings, here are the settings you need: Protocol = POP3

Incoming Mail Server = pop.ntlworld.com

Outgoing Mail Server = smtp.ntlworld.com

hope this resolves the problem

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