Message Dell 1815 unlock scanner - how do I unlock

My suggestion would be to contact Dell. Their support page is here:
Support Dell US

You'll need your Service Tag number to get support.
Good luck!

There's a little blue toggle switch where the copies/scans come out from.
Pull the blue switch toward you, turn off the printer, wait a few seconds, and turn the printer back on.

Found this: http://support.dell.com/support/edocs/systems/a940/a940en1.pdf

Page iv identifies the location of the scanner lock

Page 44 contains the following

• You unlock the scanner bed. For help locating the scanner lock, see the picture of the printer on page iv.

Page 51 contains

Unlock Scanner message
The scanner is locked. To unlock it:
1 Press Power to turn the printer off.
2 Use both hands to lift the printer (scanner unit) until the scanner support
holds it open.
To the left and beside the scanner support is the scanner lock. For help, see
page iv.
3 Pull the scanner lock toward you to unlock the scanner.
4 Using both hands, lift the printer (scanner unit).
5 Push and hold the scanner support back.
6 Lower the printer (scanner unit) until it is completely closed.
7 Press Power to turn the printer back on.

Hope it helps.

Hey, make sure the front door is shut, if it is, you most likely need to replace the High Voltage Power Supply (Part# WH773). Iteminc.com has this part and can ship same day. The sensor which reads if the door is open can go bad and it is part of the HVPS.

Inside the print tray (where the paper comes out) on the upper right there is a blue lever. Pull it toward you and that will unlock the scanner. I just did this and restarted my printer and it worked! Hope this helps!

When you lift the scanner lid look to the left bottom. you should see a green slider button. If you stick your hand in the output tray and get it rigth under the green slider you will find a lever. Move that thing backwards or forwards, that is your unlocker.

Dear
Pl. check your internal system ip address, take the configuration sheet of the printer to know its address and use it and should not match with other.

Thanks.

Do you get the same line when you use the adf for other purposes?

If so, check the scanner glass just before the platen for something like white-out on it. Clean both the scanner glass and platen glass with Windex.

That is a common problem on all ADF scanners.

Good Luck

remove the flat wire in the scanner, then remove the railings from the scanner, clean the railings with a soft cloth, if you encounter the c3200 error it only means that the railings of the scanner is dirty, the scanner cannot move. i hope this will fix your problem..... if you have anymore questions regarding kyocera copiers dont hesitate to txt me or call me to this number +639081953003 or +639079941995

See

http://support.dell.com/support/edocs/systems/a940/a940en1.pdf

Page iv identifies the location of the scanner lock

Page 44 contains the following

• You unlock the scanner bed. For help locating the scanner lock, see the picture of the printer on page iv.

Page 51 contains

Unlock Scanner message
The scanner is locked. To unlock it:
1 Press Power to turn the printer off.
2 Use both hands to lift the printer (scanner unit) until the scanner support
holds it open.
To the left and beside the scanner support is the scanner lock. For help, see
page iv.
3 Pull the scanner lock toward you to unlock the scanner.
4 Using both hands, lift the printer (scanner unit).
5 Push and hold the scanner support back.
6 Lower the printer (scanner unit) until it is completely closed.
7 Press Power to turn the printer back on.