It looks like a communication issue. It seems that the printer is quiting to communicate with the computer intermittently.
If the printer is on network, you may want to reset the printer IP address and reinstall the printer driver to test.
Cold reset unlocks menus that have been previously locked and sets all control panel menu items (including EIO settings) back to the factory defaults. However, it does not clear the values in the
SERVICE
NOTE: Before performing a cold reset, print a menu map and a configuration page
1. Turn the device off.
2. Turn the device on. When the memory count begins, press and hold the check button. Continue holding down the check button until all three device control-panel lights flash once and then remain on. This might take up to 10 seconds
3. After the message SELECT LANGUAGE appears on the display, press the arrow up and arrow down buttons until COLD RESET is highlighted.
4. Press the check button. The device performs a cold reset and then continues its power-on sequence.
5. Check all I/O settings and reset any customer-set device configuration values.
Print a configuration page from the Printer INformation Menu after restarting the printer. The IP address would ideally be a different one if your network is a DHCP network. If not, you will have to manually configure the IP address on the printer. You may do that by accessing the Configure Menu on the PRinter control panel.
Try configureing the printer driver to the new IP address. It should solve the issue.
If that doesnt work, you may want to download a new driver from the website and install it.
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