When I try to send a fax I get a redo message and no pages are sent...i have sent many faxes to this number....a message appeared after one page was scanned that said to prress clear and srop...i could not...
Please reset the Printer by following these steps:
Switch the Canon MX310 off using the "Power" button, then push the "Stop/Reset" button on the control panel. Hold the button down for about five seconds.
Push the "Power" button while holding "Stop/Reset." Hold down both buttons for five seconds.
Release "Stop/Reset" while holding down the "Power" button.
Push "Stop/Reset" twice while continuing to hold the "Power" button. Release the "Power" button. The power light will turn green.
Once the light is steady green, push "Stop/Reset." Wait about three seconds and push it again. Wait three more seconds and push it one final time, for a total of three times. The power light will turn orange.
Push the "Power" button, then lift the MX310 cover open.
Remove both ink cartridges and wait 10 seconds. Replace the cartridges and close the MX310 cover. Wait 30 seconds.
Push the "Power" button. Wait a few seconds to allow the printer to fully power down, then switch the Canon MX310 back on using the "Power" button.