Logitech QuickCam Pro 9000 Web Cam Logo
Posted on Jun 30, 2009
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Logitech pro9000 QC software not working

Hi

Just bought the Pro9000, love it...works on Skype and is Television quality!! But ....

1. I can not use the QC software dropdown list (take photo / video) nothing appears on screen 99% of the time and when it does,it freezes and has green lines through it ...I can however take great pics when on skype menu?

Can anyone help....should i return this camera, have uninstalled and reinstalled drivers.

one thing I did do wrong was installed original disc when old cam was plugged in...ooopppsss but clean and did again...Q.but would this fault of mine have damaged the camera in anyway, ie causing the problems I have now????

took out insurance so can return it...PLEASE ADVICE XX thanks

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  • t_crawford Jun 30, 2009

    Thank you IrishDruid!

    Good news is that I can now see pic in QC settings

    Bad news is that it has green lines through it and jerky every 10sec for new image to appear

    This is sooo frustrating....I see others have had a prob, I am windows XP and selected 32 instead of 64 as my info ddnt say 64!!

    Is it worth me just returning and getting new cam ? or can we continue to sort it ???

    thanks again xx ( yes i am a girl!!)

×

2 Answers

Anonymous

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  • Master 2,712 Answers
  • Posted on Jun 30, 2009
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Looks like a software issue. First, download the latest version of the driver from the Logitech site:
http://www.logitech.com/index.cfm/435/3056&cl=us,en?WT.ac=sc|downloads||dd

Next, go to control panel and uninstall the software and reboot the system. Disconnect the camera and the do a clean install. (Different from regular installation). Not sure what your OS is, but here are the procedures I wrote for Vista and XP:
For VISTA
For WinXP (Dont worry if the article is meant for mice/keyboards, it is the same for cameras as well).

Follow the procedure exactly and the problem should be resolved. (It would be better to take a print out of the procedure)..

Let me know how it goes..

Cheers!
IrishDruid

Khurram Shah

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  • Logitech Master 10,322 Answers
  • Posted on Jan 06, 2014
Khurram Shah
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1st You download Webcam Driver.
software After this install the Webcam driver in the system.
Installation of Webcam Driver
Go to the control panel
Click on the System Icon
Click on the Hardware Tab
Click on the Device Manager s
Select the Unknown Device or printer device where yellow Question Marks sign on it.
Right click on it and uninstall it.
After this go to the top of the device manager and click on scan for hardware changes.
Driver installation Wizard start.
Brows Your Driver from the Hard Disk and click on next.
Driver will be install.

xpdrivers.com

Locating updated drivers is easy

xpdrivers.com

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