Start wash, drum fills with water then drum turns ever so slowly one way then the other for about 6 turns. then it stops, the water drains and the washer freezes in the drain cycle. you hear the motor but no spinning. I have to unplug the washer to get it to stop humming.
It definitely sounds like the belt is stretched, worn-out, and in need of replacement.
SOURCE: GE frontload washer will not wash cycle or spin out
Thanks to Guest #2 our laundry is back in action and we're not waiting for a serviceperson. We took the front panel off, unscrewed the white plug and was sure our plastic drawer was open to catch the water, a load's worth. We found a small screw driver, 8 or so pony holders, some change, drill bits, bark, games pieces, can tops, etc... unbelievable. Thanks SO MUCH for the hint!
It sounds as if your water valve is either clogged or the solenoid is stuck and not letting any water in. Here is a checklist of things you should do to help isolate the problem:
1) check to make sure the water is on
2) turn the water off and remove the water lines and verify that both the lines and the screens on the valve are clear of debris, calcium, etc.
3) take the top off the machine where you can actually see the valve, turn the machine on and see if the vavle is the humming noise that you are hearing. If so and no water is coming out then the valve is bad.
If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3
Hello acoach194 - If the washer is not agitating try the following steps:
1) Verify a circuit breaker isn't tripped
2) Advance the timer control dial slowly 360 degrees-
If the washer starts spinning, then the motor and drive belt are fine but that there is something wrong with either the timer control dial or the agitator solenoid. Call in a professional for this. If the washer doesn't budge, then verify that the drive belt(s) is attached and not broken by removing the back panel. If the belt is broken, then it will need to be replaced. If it is loose, then it will need to be tightened. A professional will need to do so by loosening up the bolt holding the motor and moving it on its swingarm (much like a car alternator) until there is a 1/2 to 3/4 inch deflection in the belt.
Some washers use reversing motors. It's possible the motor works on the spin cycle but not on the wash cycle. If so, once again call a pro.
3) Visually inspect the lid safety switch- Is it loose or cracked? If so, the washer might work intermittently, stopping at different cycles.
4) Check motor and drive belt- Remove the main access panel (usually in the back). Is the motor spinning, but the drive belt isn't? If so, then you have a drive belt problem.
Front Load Frigidaire/GE/Kenmore Style
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