My second handset is disfunctional

Contact is bad and/or the electronics are no longer any good.

Hello.

From FixYa Support:

- unplug base unit for 15 seconds
- press "PROGRAM" button on handset
- from menu, select "HANDSET SETUP"
- from menu, select "REGISTRATION"
- handset display will prompt you to press and hold PAGE button on base unit for 5 seconds, then press "PROGRAM" button on handset

Perform steps for each handset. You may need to plug base unit and unplug for each handset.

Hope this helps.

You need the specific battery pack: 5-2814 for the handset. This is a 850 mAh Nickel Metal hydride battery.

When I see a cordless phone that doesn't ring, the first thing I recommend checking is the phone jack and line itself with a second phone. I prefer to use a corded handset with a new phone cord to check for dial tone. If no dial tone at the jack, check for dial tone at the service entry box. If you have no dial tone at the service box, contact your provider. If it's only a problem at the jack, you will need to check your inside wiring.

To check the base, try a new cable (RJ-11) (double check the power as well).

To check the handset, first make sure the handset is fully charged (16 hours) and that the battery is fully installed. Does the handset beep when the Talk button is pressed? Next check that the handset ringer software is on. With the phone off (not in the talk mode), press the Mute/menu OK button. Use the Caller ID/volume (up/down) buttons to get to the Handset setup menu. Press the Mute/Menu OK button to access the menu. Use these buttons to check the Ringer Volume (should be on) and Ringer Tone. Press Mute/Menu OK to save the settings at each sub-menu. Check that the Do Not Disturb function is not on - this toggles with the Do Not Disturb button and should be noted on the handset screen when on.

If you have multiple extensions on the phone line, try unplugging some of them.

I hope this helps.

Cindy Wells

bought new phones

I had the same problem but I fixed it by:

1. Disconnect the battery on the handset.
2. Wait 1 minute and reconnect.
3. Register handset.

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Handset can not link.
• If any handsets become inoperable, place it on the main base cradle for 20 seconds to re-register.
No dial tone
• Check or repeat installation steps
• Make sure the base power cord is connected to a working electrical outlet.
• Make sure the telephone line cord is connected to the base unit and the modular phone jack?
• Disconnect the base from the wall phone jack and connect another phone to the same jack. If there is no dial tone on the second phone, the problem might be your wiring or local service.
• The handset might be out of range of the base. Move closer to the base.
• Make sure the battery is properly charged (for 16 hours).
• Ensure the battery pack is installed correctly.
• Did the handset beep when you pressed the TALK/CALL BACK button? Did the in use indicator come on? The battery may need to be charged.
http://www.home-electronics.net/ge/pc/IB/25922GE2_IB.pdf

After waiting for over 24 hrs for an answer from FixYa and then they wanted $10.00 and trying to fix it myself, I gave up. Threw all that c$$p into a box, took it back to the store and got my money back. It just wasn't worth the time and aggravation.

you put it on the handset with the answering machine for a few seconds and that is how you register it.

I have had the same problem before and now again for the last week...I finally remembered what I did last time to solve it!

I put my "unavailable" Handset into the main cradle and left it there for a slow count of 20. That has reset the unavailable handset and returned the dial tone etc.

Maddening isnt' it!

has the secondary handset ever worked. Reason I ask is that it happened to me with a new addtl handset and the problem was that I did not remove the small piece of paper between the handset and the battery which caused only distorted figures to display on the LCD of the handset.