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How do i get aspire 4339 computer that i restored to factory default ace crystal eye webcam window 7

What i did i restored aspire 4339 computer to factory default. Every time i install application model 4339 it does not recognize the acer crystal eye webcam and it keeps sayin camera not found but it has a built in crystal eye webcam. ive tried to disable and enable the 2 usb root hub reboot also scan for new change. the device manager does not have a image driver 1.3m video webcam. so how do i get the built in acre crystal eye webcam to get recognize by the aspire 43389 computer? thank you

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I don't know how to find my acer crystal eye webcam.i find any where in my computer aspire s3 but unfortunetely i can't find it.could you hepl me please?

There are some technical difficulties with the laptop on its factory setting. What you're missing is something called the driver. its basically the software that lets the webcam function. Follow the instructions on the link and that will fix your issue.

Jul 04, 2015 | Acer Computers & Internet

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How do i get my acer 4339 computer to recognize built in acer crystal eye 1.3m webcam window 7 after i restored the computer to factory default and everytime i install the application it says camera n

Check the box or the manual belonging to your webcam. My $ 100 Logitec QuickCam Sphere, worked fine when I first installed Windows 7. (on the box it says compatible with Windows Vista)
After a lot of updates I noticed the cam was not working anymore. I tried to reinstall the software, but nor correct driver was around on the net. I still can view the cam, but no zooming, no moving remote. It works worse than a cam you get for free with two pounds of coffee.
So I'm afraid you won't find any driver.

It is not your computer that needs drivers, it is the hardware you need to connect to the operating system that needs a driver. From Windows 7 and up, Microsoft only allows drivers, if the manufacturer asked for certification and the hardware and driver and they work conform Microsofts demands. If the hardware and driver is certified the driver is also on the Microsoft website. Most of the time if you use new hardware the operating system goes to Microsoft to see if there is a correct driver and then installs the driver.
For older hardware, only few manufactures make drivers and ask certification. Most only develop drivers for their new hardware. So for older hardware there are only a few drivers. If Microsoft can't deliver drivers, or the manufacturer from the hardware can't, you are lost. The devices won't work with the new operating system. Nobody told you that before upgrading.

Jul 24, 2014 | Acer Aspire Computers & Internet

1 Answer

How do i get the drivers crystal eye 1.3m video webcam window 7 for aspire 4339 ?

I would go to the Acer website, under support, and type in your model number to get the might be for windows vista, or windows xp, but if it dont will ask you if you want to use the recommended settings to install the driver, just click yes..and see if that works..worked for me, when I re-installed windows 7 instead of Vista..just select 64 bit version of vista in the drop down box..

Jul 22, 2014 | Acer Aspire 4339, AS4339 Charger, Power...

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I have acer aspire one D250-0BK notebook which came with pre installed window XP, I then formatted the hard disk and installed window 7 since then my webcam does not work please help.


You can reinstall the sound drivers from the Acer recovery management, to do so:
Start Menu> All Programs> Acer erecovery management> Restore> Restore Application & Drivers> Contents> Select Acer Crystal Eye Web Cam and install it


Got to
Select the computer model
Select Operating System installed on your computer
Click Drivers
Select WebCam (Acer Crystal Eye) and download it.
Once downloaded, install it on your computer.

Thanks and regards,

Aug 29, 2011 | Acer Aspire One PC Notebook

2 Answers

I have aspire 5755 laptop with window 7 but i am unable to use inbuilt webcam.i have not original window 7 and also not acer crystal eye webcam driver.please help...

You need to download the drivers for your crystal eye web cam. Go to this link:

When you get there, select "Notebook"...then select "Aspire". Then scroll down and select Aspire 5755 Then where you see "Operating System", select your operating system (ex: XP, Vista, or Windows 7). It will then show all the drivers for your operating system...scroll down until you see the camera driver software and then download and reinstall it. Hopefully this will help...good luck.

Aug 27, 2011 | Acer Crystal Eye webcam

1 Answer

Acer Crystal Eye cam. is gone!! Help!! I set my netbook windows 7 back to factory and my acer crystal webcam has vanished!

Don't worry.
Try installing it from th acer website.
The website address is
Don't forget to select the Operating system after selecting the computer model.

Nov 28, 2010 | Acer Aspire One Netbook 8.9" Notebook

1 Answer

Cannot find the icon or whatever in order to use the crystal eye

Right click on an open space of your desktop. Select New>Shortcut.

When the Create Shortcut window comes up, click Browse.

Double-click "Computer".

Double-click "Acer (C:)" or your C: drive. It may not be named Acer.

Double-click "Program Files".

Double-click "Acer Crystal Eye webcam".

Click "Acer Crystal Eye webcam" next to the small icon. (NOTE: Do not select the one that just says "Crystal Eye". It is only an icon, not the program.)

Click OK.

Back at the Create Shortcut window, click Next.

Type in whatever name you want to give, or leave the default as is.

Click Finish.

Icon appears on desktop. Double-click the icon to begin the program.

Dec 24, 2008 | Acer Aspire 5520-5908 Notebook

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