A couple of weeks ago i accidently deleted the file format on my PHILIPS GOGEAR mp3 player and now when i try to listen to music the screen flashes and a message appears saying "file format not supported" please please please help!!
I have looked in the recycling bin on my pc and its not in there either
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Re: Mine is exactly the same :(
This might sound silly but format it again.hook it up to your computer and right click it and go down to the word format and format it to the fat file system.this would restore it the factory setting also make sure that your songs are wma or mp3.any questions or furthur instruction email me at [email protected]
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mdcope2 - delete the msuic files that you already ripped from CD off the GoGear. If you Rip a song in WMA, and then re-rip it in Mp3 format, when you go to sync the mp3 file, the GoGear will basically ignore the new file, because it thinks that the file is already on the GoGear since it has almost the same name. Once you have deleted the affected songs, re-Rip the songs in Mp3 format using Windows Media Player. This time, when you go to sync the songs, it will work.
Guest - to load video files onto the GoGear, you have to convert and sync them through the Philips Media Converter - no other method will work.
The songs that you recently tried to add were either from: iTunes, DRM-protected WMA's, or songs with expired licenses - none of which will play on your Philips. Go ahead and delete the non-working songs off of your GoGear. When you re-rip the songs from CD, move the mouse over the Rip tab in Windows Media Player 11, click the black arrow under the word Rip, and go to Rip Options --> Format --> Mp3. Now, re-rip and then reload the songs.
Does it say Philips and then go dark? If so, try pushing the reset button. Mine did this yesterday, because I did a complete erase. I had to push the reset a couple of times, then it started working again. I'm back in business, and listening to my songs as I type this.
Is your battery charged fully? Did you let it charge via your computer?
Here's what happened: When you first synced your GoGear to Windows Media Player, you may have set up the automatic sync option. When this option is selected, Windows Media Player will add EVERY song, picture, etc from your Library on your computer to the GoGear. Now, every time you sync you device, it adds every new file from your computer into the GoGear automatically. It will even delete songs from your GoGear that were on there before. Go into Windows Media Player 11 with your GoGear connected to the computer (it will automatically sync and add new files one last time), move the mouse cursor over to the sync tab; a small black arrow will appear under the word "Sync"; click on the small black arrow and a dropdown menu will appear; select "Portable media device" from the dropdown menu, and another dropdown menu will appear; select "Set Up sync"; a window will appear with some information on your device - uncheck the box that says "Sync this device automatically"; click Finish; This will eliminate the problem of Windows always adding songs/files you don't want into your player.