Question about Jenn-Air JCD2389G Side by Side Refrigerator
Neither the ice maker or water dispenser will work. Lights are on in the freezer, water supply is sufficient.
Posted by Anonymous on
Just check THIS link out.It will solve your problem.
From my side i believe it is the control board which has to be replaced and it will work again.
Posted on Apr 05, 2008
SOURCE: JENN-AIR BLOWS WARM AIR
hi thanks for the question the freezer is more than likely frosted up now with the door left open the drain hose from freezer is clogged shut down let thaw remove panel at the back of fridge allow 24 hrs to thaw clean out the drain tube re level the fridge so that if the door is left open the door will close by its self raise the front legs to achieve this thanks the appliance doc
Posted on Sep 17, 2008
I'm assuming you are saying there is no ice and water being dispensed, but that the ice maker is producing ice.
Actual ice maker operation is independent of the fountain which is for dispensing only.
The power is checked at the fountain board on wires Red/Black and White. The door must be closed when doing this check as power goes through the door switch. If no power is present, check the same wires at the connector under the upper door hinge cover.
The next check would be Red/Black to Blue while depressing the actuator pad button.
Outputs off the board are Pink to auger motor, Black to fountain water valve, other Black to fountain light, Violet to cube solenoid, the two brown wires go to the ice chute door solenoid.
The ice maker can be checked by removing the plastic cover up front. Check test points L to N for 120VAC. Short test points T and H to cycle the ice maker. Make sure it does not have ice or water in the mold already, or it will run over.
Of course last but not least, check water to the refrigerator. It is a dual valve and unlikely both solenoids could fail at the same time.
Posted on May 04, 2009
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