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Graphik Masters Posted on Jul 23, 2014

My Printer isn't recognizing an ink cartridge

When I received notification from my printer that the light cyan cartridge needed to be replaced, I did so. However after closing the printer back up the HP9000 is still saying to replace the ink cartridge. I removed the new cartridge and re-inserted it multiple times, only to have the same thing happen. Is this something faulty on the printer's end or does it have something to do with the specific cartridge?

1 Answer

Michael-John

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  • Posted on Jul 23, 2014
Michael-John
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Maybe its the toner end sensor that's full of toner or covered with toner. If you have a blower, give it a good blow with it. Usually its dust or toner thats on a sensor. Try that first before a technician is called and you have to pay.

5 Related Answers

Anonymous

  • 7 Answers
  • Posted on Dec 07, 2007

SOURCE: replacing ink cartridge

You will need to clean the contacts on the cartridge & the printer.

Also check & clean the interface ribbon ( the white tap connected to the cartridge carriage.
Try this first.
Just a few ques.
Is the cart genuine of compatible,refill?
Did you have a paper jam or power outage before problem?

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Steven Wander

  • 599 Answers
  • Posted on Jul 07, 2008

SOURCE: ink cartridge light keeps blinking BEWARE SPAM NUMBER 1-800-532-4187

you need to print only in black if that is all the ink you have, and also you need to remove the color cartridge as it still registers in the printer as able to be used, although it is empty or near so. Did you remove the tape over the print head fron the new ink cartridge? Do a print head alignment, or use the toolbox icon to tell the printer that you just replaced the cartridge. Some HP models chip the ink cartridges so even a refill wont register as a full tank and the printer wont print. chip needs to be reset (difficult) or just replaced with a new cartridge.

Anonymous

  • 214 Answers
  • Posted on Apr 23, 2009

SOURCE: C7280 printer wont recognize newly inserted ink cartridge! HELP

Try cleaning the gold contacts on cartridge with DISTILLED water and cotton bud, allow to dry and reinsert. Make   

Anonymous

  • 6 Answers
  • Posted on Aug 12, 2009

SOURCE: my HP 6500 on install will recognize Cyan ink

Solution:

1. Try to determine whether the catridge is at fault. How so? Switch the Magenta with the Cyan catridge. Press OK.

2. If system indicates that the Magenta is not installed, you will know that the Cyan that you put there is at fault.

3. Touch the 9 mm. hole where you can see the sponge. Does the Cyan color transfer to your finger? If not, the catridge is empty or dried up. Replace or refill.

4. If the ink is normal, then use some toilet tissue to wipe the gold contact points clean. If this fails to solve your problem, take it to your dealer and ask for a replacement (if it fails to work in their machine).

5. If this fails, then the problem is within your HP 6500. You need a technician.

www.catherinecollege.net

Anonymous

  • 111 Answers
  • Posted on Apr 13, 2010

SOURCE: HP Photosmart 2575 printer - ink cartridge problem

Is this a Hp cartridge or a cheaper brand?
I got this error myself too with cheaper cartridges.
You cal solvo this error by buying the original Hp cartridges

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