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I have a paperwhite and never seen it do that. I have seen it do some other odd stuff with a book though. Have you checked other books to see if they are ok? There may be a program error for that book. Back up to first page of a chapter to make it easier to find your place again. Delete the book from your kindle. Then look the book up on Cloud listing and try downloading again. You may have to go back to you account at Amazon and download from there. If it still does it's change thing contact support to see what they say about it.
Open the "APPS" screen. Make sure at the top of the screen you click the "Cloud" option. Look for the app called "Contacts" It looks like a red covered book with a gray person figure on it.
If you don't have the app then at the top open the settings bar. Click "more". Click on " My Account" then click on "Manage E-mail. Then you will see options for your contacts there. Hope this works for you.
The tablet has a setting in the control panel that you can find by pushing the bottom right corner. when you tap the corner it will show you an active internet connection and some bars with what look like spots in them. Touch those bars to get the options panel. Then tap the "settings" spot. Tap the "screen" option. Under that option there is "auto-rotate screen" That will help you get the landscape view on your tablet.
Try to hold the slide key for 15 sec. It will reboot your kindle. If black patch is not gone even after that, It's a hw issue. Screen might require to be changed. If it's in warranty Amazon will do it free. That's what i have heard.