Question about Maytag Neptune MAH5500B Front Load Washer
Has anyone else had this problem? My washer doesn't want to drain out the excess water at the end of the rinse and spin cycle. It sometimes just stops and says do, or it will say end and when I pull the clothes out to put in the dryer, the clothes on the bottom are sopping wet. Have had repairman out for the second time today. I will start another load of laundry to see if he fixed the problem this time. He cleaned something out of the pump the first time and something like hair this time. Shouldn't there be some sort of catch for stuff like that so that it doesn't affect the pump?
Need to see a picture of how to take off the front loader
Posted on Jan 23, 2010
Our Neptune ran into this trouble each time a spin cycle went wonky / off-balance. The repair guy (when it was under warranty) would simply take off the front of the machine (VERY EASY... see URL: http://groups.msn.com/Appliantology/washers.msnw?action=ShowPhoto&PhotoID=888
) and push the reset button on the bottom of a little a 2" cube near the floor. This button gets reset when the machine is off-balance after the drum makes it hit the floor. Just reset it & try a rinse cycle to see if this fixes the problem.
Posted on Dec 12, 2007
I have a water leak coming from the joint where the tub ties together. How do I fix it?
Posted on Jan 08, 2011
The solution here worked like a charm. The 2nd time around - turns out when my unit 'bottomed" out it jiggled the swith a bit lose - the second attempt I hade to jostle around and move it back into the right position and reset. after that it worked again as usual.
Posted on Jun 29, 2008
You may want to open the back and check the drain hose, sometimes coins get in there somehow and block it from draining and cause all kinds of error messages, I found this takes care of most of them..Thanks.
Posted on Jan 14, 2011
Is it full of water or just sounds like there is water in. These machines always sound like they retain water but this is efficiency apparently. They do get bunged with over soaping but running it empty should cure this. Take the drain hose out of your upright exhaust and place it near the floor, watch out flood, but gravity will let you know if the pipes blocked. Make sure extra rinse button is off. Could end up being broken pump, you can only take it off and check it.
Posted on Nov 07, 2007
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The door will remained locked while draining water. If during installation the washer was plugged in and turned on without water hoses attached, the washer may attempt to drain for 8 minutes before the door unlocks. Let the washer run until the door unlocks. Do not turn off the washer or unplug the washer.
Does water remain in the washer after the final spin?
If water remains in the washer after the final spin, then the door will not unlock. Select Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle. For models that have Rinse/Drain & Spin, push the Extra Rinse button to turn off the rinse to remove excess water.
Is the door locked and the Add A Garment light on?
If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?
If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
Trying to gain access into a locked door can be a bit frustrating. Upon researching your question I found some links that may help you unlock your washer door. I attached all links below. I hope this helps!
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