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Anonymous Posted on Jul 20, 2014

How to fix a paper jam on a hp photosmart 7960 printer

There was a paper that was to small and made a paper jam in our printer.

5 Related Answers

Anonymous

  • 4 Answers
  • Posted on Feb 13, 2008

SOURCE: Paper Jam

Remove all the paper from the paper tray so that nothing gets sucked up in there while you're working. Hit the cancel button a few times until the screen clears itself and goes back to the "Print", "Copy", "Scan" option screen.

On your computer, if the printer option screen is up (depending on what kind of computer you have, a small screen might pop up to tell you the print progress), hit cancel or clear on any of the lines that say "Paper jam", if there are any.

The next time you print something, only put as many pieces of paper in the feed as you need to print. This should eliminate a lot of the chance of actually getting a paper jam.

Please respond again if this didn't help. I'm not sitting in front of my own computer right now, so I might not be following the same steps that I usually take.

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Anonymous

  • 185 Answers
  • Posted on Sep 03, 2008

SOURCE: hp photosmart 7960 printer

open the printer software check the catridge level.it willl help u.

Anonymous

  • 1 Answer
  • Posted on Sep 15, 2008

SOURCE: Hp C5280 Paper Jam error - no paper + component fell apart

How do I clear a paper jam?

Anonymous

  • 237 Answers
  • Posted on Nov 30, 2008

SOURCE: my printer says paper jam.

This can be very frustrating as you cannot find any more paper in the printer. However, from personal experience dealing with many many printers, both personal and commercial, it is usually correct if you have found paper before. Try to find ALL internal parts of the printer and look for more paper. Sometimes, you'll find new places you didn't know existed before.

After this, turn off the printer, unplug it, plug it back in, and turn the printer back on. You should have a functional printer afterwards.


Anonymous

  • 2 Answers
  • Posted on Apr 20, 2009

SOURCE: Carriage Paper Jam in Photosmart hp c6180 all-in-one-printer

Here's what you do. Take a look at the photo below.
Open the cover of the printer, where the ink cartridges are located. Behind the ink cartridges is the carriage, which is a box that moves side-to-side on a pair of rails. It's the thing that sprays the ink onto the paper.

You have to reach in with your hand and slide this thing to the center. Then, look to the very sides, left and right, for any bits of paper. If you look at the second picture, you can see my finger pointing to a small bit of paper that tore of and got jammed into the side. See the little crumpled bit of paper? It's preventing the carriage from sliding all the way to the right. You could have little bits on the right or left side. I had to reach in with needle-nose pliers to grab the paper bits out, but maybe your fingers are small enough.

Once the little bits of paper were out, I was back in business. Good luck!

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0helpful
1answer

I'm running Windows 7 Home edition. My HP PhotoSmart 7960 is printing very slowly up to 5 minutes after a 1 page print job is spooled. I get a slow jerky printing. I ran the HP print diagnostic and...

First I congratulate you for fixing your problem all by your self without needing the help of HP Support. Well i can't really tell what could be the problem because there are many factors for that problem. But here are the things you can check: - check the front panel of the printers for any error msg like "paper jam, carriage jam, out of paper, etc.", that may cause it to spooled or stuck in queque - check the connectivity. If you are using wireless, make sure that your signal is stable - computer related errors: make sure that there is no conflicting programs or viruses that may interfere with the printing. Update your windows and anti-virus program. - Include HP softwares into your firewall exception area
For support needs you can Call HP Support 800-474-6836
Hope That Gave you an idea ^_^
0helpful
1answer

HP photosmart 7960 gives message Cartridge Service station is stuck. Cannot see a jam or obstruction...any suggestions?

Unplug the Power Supply from the Printer.......
Remove both the Catridges from the Printer.........
Just Move the Catridge Carrier which Holds the Catridge Back and Forth for about 20 Times.........
Insert the Catridges back to the Printer.........
Turn the Printer On...........

Good Luck.............
6helpful
1answer

HOW DO I CLEAR A PAPER JAM, IN MY HP PHOTOSMART 7960 PRINTER

Look in the rear of the machine for a large knob that releases a door.
1helpful
1answer

I have a 7960 photosmart printer when i turn it on it goes to a screen which states" Cartridge service is stuck press ok" Ive taken out all jammed paper removed back panel saw no additional paper. it also...

the automatic cartridges cleaning is stuck, probably a mechanism dead or maybe a bit a dirt from ink splash. open it and try to clean it and check for any weird thing, you can do some cleaning but the mechanism need some greassy spot so do not be too clean. Cleaning with water.
There is also a thin small plastic band as long as the printer that the printer head use as guide, It's like a scale but transparent. Clean that one too. Try to run it when the printer is open, you will have to puch some button to make it run. you might see where the problem come from...
cheers
0helpful
1answer

Print cartridge stuck

Hi please click on the link below to know exactly what you need to do to fix paper jam problem.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpd09128&lc=en&cc=us&lang=en&rule=1823&product=77146&dlc=en

Please let me know if it fixed the problem or not.

Cheers
0helpful
1answer

Photosmart 7960

You didn't mention whether you had a jam to begin with but I will assume you did.

I would first try unplugging power completely since most machines don't really 'turn off' with the power switch or command sent from your PC so the error code might simply not be clearing.

Printers use a couple of different methods to detect paper jams; measure the time difference between the initial feeding of a sheet and when it reaches a small (and delicate) plastic flag or a photo cell that uses reflected light to detect the transported paper.

The flag could be jammed (or snapped off), the components responsible for detecting the paper could have failed or a photo cell obscured so it can non longer 'see' the paper.

There are only very few screws to remove in lower cost printers and the tab-slot construction goes together much easier than it comes apart; look well before prying.
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