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The switch that the handpiece activates is not working. Could be optical, magnetic or physical. It may need cleaning, adjusting or a wire connection repaired. Also check the curly cord and its connections between the handpiece and telephone.
Hi sythonk 1. Make sure you have a telephone cable connected the jack labelled "LINE" on your brother machine. Go through the Menu on the LCD, Initial setup, dial tone, choose the correct dial tone PULSE or TONE. Exit from the menu. Pick up the handset on the fax machine, and dial your nuber to make a phone call. (To send a fax, dial the number without lifting the handset.) Hope this will work for you. If it solved your problem, give a please rating Cheers luciana44
Open Lexmak Productiviti studio - 5600 - 6000 Series ( icon on Desktop)
Open Setup and manage faxes link ( left bottom corner)
On Ringing and Answering card look at the Manual Answer Code ( if some nuber inside delete it, it should be blank)
On Dialing and sending card look at the Dial method (if you have a tone phone select Touch - tone, and if you have pulse phone select Pulse)
The diference betwen Touche Tone and Pulse is that Tone when you press nuber hear tone (like on cell phone), and Pulse when you dial nuber hear serie of short pulses (like when you dial nuber 5 you hear 5 short pulses like tttttt)
I have the same problem with my Verizon treo 755p. It will dial but I can't hear anything from the other end. I can receive calls but when I answer, I can't hear the person on the other end. I guess I need to visit Verizon to have them look at it or give me another phone.