Question about NEC Electra Professional ETW-16DC-2

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Need manual outside callers hear a greeting to prompt them to dial an extention to leave message but it never transfers. And I cannot access the vm from the vm button...i call in on my cell to access system admin but don't know what option will resolve this.

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I HAVE MANUAL AND PROGRAMING ON CD.
EMAILME [email protected]

Posted on May 29, 2008

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If the VM is an in-skin for the NEC, you can't accomplish this thru System Admin via the telephone.

Posted on Feb 12, 2008

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1 Answer

I AM NOT CELLPHONE SAVVY ! I have an LG CG225. If someone is calling me and I do not answer and they want to leave a message, what do I need to do? create a voicemail box so they can leave a message? ...


Hi,


Issues of accessing/setting up VM on your mobile or Inquiries on accessing your VM using your mobile phone?

I can help you w/that.there are 3 ways on accessing your VM via your mobile phone:

1st:
Long press the number 1 key on your phone's keypad then it'll dial your VM number and would ask for a PIN if PIN is setup.
Follow recording instructions or voice prompts and key presses until you get to hear your voice messages.

2nd:
For some mobile phone service providers,dialing your own mobile number automatically transfers you to your VM.again,if PIN is set up?it'll ask you to enter it,if not it'll automatically proceed to your VM.
Follow recording instructions or voice prompts as well as correct key presses until you hear your voice messages.

3rd:
Almost all mobile phone service providers has a so called "Voice mail Access Number"
This number can be dialled and goes straight to VM.
Voice prompts might ask you to enter your mobile number following the star key or pound sign on your mobilephone keypad.
Voice prompts might also ask you to enter your VM PIN(if seup).
Just follow Voice prompts and you're good to go.


Hope this helps.


Thanks,

FixerDelta

Sep 15, 2011 | LG CG225 Cellular Phone

1 Answer

Hi, I am having a problem trying to update my phone greeting on my Panasonic KX-T7633 . Can you assist?


This is an answer to the question you asked, how to update YOUR phone greeting. Either rate this as a FixYA (4 starts) or don't rate it at all if you're asking a different question.

When you dial into your voice mail from your phone, if you use 500, you're in your VM greeting and the lady says "enter password" or "you have xxx" messages. Option 31 and 1,2 or 3 for greetings. Note: If it says something about "temporary greeting" then select option 5 instead of 31 to change or delete the temp greeting. The other VM access code we use is 165 instead of 500. It's a left over number from the TD series systems.

If you have ESVM, where you can go off-hook and dial *383 to retrieve your messages, You access the recordings by dialing *382. If it starts to play back, then you need to consult your OM (Operating manual) or listen to the prompts to change your greetings for day and night.

Carl

Jun 23, 2011 | Panasonic KX-T7633 Corded Phone

1 Answer

As the receptionist I take calls and then transfer them to the person the caller disires to speak with. For example, if I am on a call and the person I am speaking with would like to speak with my boss, I...


A couple of things, but first. When you TRANSFER a call to your boss using the transfer button, he key to getting rid of the call is to hang up. But that's not your problem. When we install voice mail systems, we reserve 3 buttons; one for VM TRANSFER, one for 2 WAY TRANSFER, and one for VM RECORD. It's easier to link you to the OM of a TDA system than explain it, so here's the link http://www.public.carl.airpost.net/Pana/TDA/200_TDA_OM_06-121.pdf

Pdf page 170 will give you the table for setting up your 94,91 and 90 codes for the above features.
Basically, you press PROGRAM, the button, and dial, for example, 94 500 SAVE to store the VMT . You use it by pressing that button while you on the call (no hold) and either dial your boss' extension or press his DSS button. If you use the 2-way transfer, you can actually put his number under one button and carry on a 2-way conversation with the outside party. Kind of like you would do with the old 'pink slip' messages.

Carl

Mar 16, 2011 | Panasonic KX-T7630 Corded Phone

1 Answer

All the calls we recieve in the office go through me. I greet the caller and then transfer them to the person they want to speak with. When I transfer a call, let's say to my boss, my boss will pick up...


Haven't you solved this yet? When we install a system, we reserve THREE buttons for voice mail functions. One is VM Transfer, one is 2 Way Transfer, and one is VM Record. In order you pick 3 buttons press PROGRAM one of the buttons and dial in order 94 500 STORE 01 500 STORE and 90 500 STORE, assuming your voice mail is on the default extension of 500. To send a call to someone's voice mail you press VMT and his DSS button or dial his extension and hang up. The outside party will get all of his greeting. If you want to prompt the user, like you would if you were taking a pink slip, you press 2W Transfer and his extension and carry on a conversation with the outside party. The message records in their mailbox as a new message. If you want to silently record into your OWN box, you press the VM Record button and your conversation is recorded into your own box as a new or old message, depending on how the system is set up.

There are other variations, including a single button transfer into someone's mailbox and some other features that are covered in you telephone sytsem OM or User's manual under Customizing your phone.

Carl

Mar 16, 2011 | Panasonic KX-T7630 Corded Phone

2 Answers

Toggling between greeting 1 and greeting 2


Hi, what do you want to change? What feature is programmed on the button?

"EACH OF THESE CODES ARE PRECEDED WITH THE ""FEATURE" " KEY"

**CONFIG NORSTAR CONFIGURATION PROGRAMMING (INSTALLER)
**SCPLUS NORSTAR SYSTEM COORDINATOR PLUS PROGRAMMING
(CICS AND ICS 2.0+)
**ADMIN NORSTAR ADMINISTRATIVE PROGRAMMING (SYS Coordinator)
**BASIC NORSTAR BASIC PROGRAMMING (CICS & ICS S.0+)
**SET NORSTAR SET PROFILE
**LINE NORSTAR LINE PROFILE
**USER NORSTAR USER PREFERENCES (CICS & ISC 2.0+)
**TIME NORSTAR TIME AND DATE (CICS & ICS 2.0+)
*0 BUTTON INQUIRY
*1 FEATURE KEY EXTERNAL AUTODIAL
*2 FEATURE KEY INTERNAL AUTODIAL
*3 FEATURE KEY PROGRAMMING
*4 PERSONNEL SPEED DIAL
*501 SELECT ENGLISH
*502 SELECT FRENCH
*503 SELECT SPANISH
*6 RING TYPE
*7 DISPLAY CONTRAST ADJUST
*80 RING VOLUME ADJUST
*81 MOVE LINE KEYS
*82 DIAL MODES
*831 AA ON/OFF (CICS)
*832 CCR ON/OFF (CICS)
*833 AA/CCR RECORDING MAINTENANCE (CICS)
*84 AUTO LOG OPTIONS
*85 CALL LOG PASSWORD
*89 PROGRAMMED RELEASE
*9 RUN/STOP
0 SYSTEM SPEED DIAL
1 SEND MESSAGE
#1 SEND MESSAGE CANCEL
2 RING AGAIN
#2 RING AGAIN CANCEL
3 CONFERENCE / TRANSFER
#3 CONFERENCE SPLIT
4 CALL FORWARD
#4 CALL FORWARD CANCEL
5 LAST NUMBER REDIAL
60 PAGE GENERAL
61X PAGE INTERNAL ZONE (1-6)
62 PAGE EXTERNAL
63X PAGE INTERNAL ZONE (1-6) PLUS EXTERNAL
64 LINE POOLS
65 MESSAGE REPLY
#65 MESSAGE REPLY CANCEL
66 VOICE CALL
67 SAVED NUMBER
68 RESTRICTION /COS OVERRIDE
69 PRIORITY CALL
70 CALL TRANSFER (BLIND)
71 LINK (HOOK FLASH)
72 TIMED RELEASE
74 CALL PARK
75 GROUP CALL PICKUP
76 DIRECTED CALL PICKUP
77 CALL DURATION TIMER
78 PAUSE
79 EXCLUSIVE HOLD
800 TRUNK ANSWER
801 CALL QUEUING
802 GROUP LISTENING
803 SHOW TIME
804 WAIT FOR DIAL TONE
805 TEST SETS (2.0)
806 HIDE DISPLAY
808 LONG TONES
810 MAKE BUSY
811 CALL INFORMATION
812 ENTER CALL LOG
813 LOG IT
815 AUTO BUMPING
817 IRAD TRANSFER (CICS ONLY)
819 OUTGOING NAME AND NUMBER BLOCKING (4.1)
#819 CANCEL OUTGOING NAME AND NUMBER BLOCKING
82 CAMP ON
83 PRIVACY CONTROL
84 LINE REDIRECTON
#84 CANCEL LINE REDIRECTION
85 DO NOT DISTURB
#85 CANCEL DO NOT DISTURB
86 BACK GROUND MUSIC
#86 CANCEL BACKGROUND MUSIC
87 "SERVICE MODES (DR-3,4,5)"
#87 CANCEL SERVICE MODES
870 SHOW SERVICE MODES (CICS)
871 EXTENDED RINGING (ICS)
#871 CANCEL EXTENDED RINGING
872 ALTERNATIVE RESTRICTIONS
#872 CANCEL ALTERNATIVE RESTRICTIONS
873 ALTERNATIVE ROUTING
#873 CANCEL ALTERNATIVE ROUTING
88 VOICE CALL DENY
#88 CANCEL VOICE CALL DENY

FEATURE 900 CODES ARE USED FOR OPTIONAL EQUIPMENT SUCH AS:
"VOICE MAIL, ACD, DIAL BY NAME, DOOR PHONE, ETC."
THE FOLLOWING ARE SOME COMMON USAGES:
9** "RAD PROGRAMMING (RAD 2, FASTRAD)"
9*0 RAD TRANSFER (ALL BUT CICS IRAD'S)
9*1 CHECK FEATURE CODES FOR VOICE MAIL
9*2 SMDR Admin
9*3 LOGGER TIME STAMP
9*3 VMI Codes(this was on an 8x24, came up on this code rather than F9*9)
9*4 NORSTAR DOOR PHONE PROGRAMMING
9*5 FLASH LOW RANGE CHECK FEATURE CODES
9*7 ACD ADMIN MAINTENANCE SESSION
9*9 VOICE MAIL INTERFACE (VMI) CODES
900 SMDR,enter an account number to be logged with the call
901 ACD LOGIN
901 VMI Admin
902 ACD UNAVAILABLE
903 VOICE MAIL HIGH/LOW RANGE SELECTION (DISABLED AFTER USE)
903 ACD CANCEL WRAP
904 ACD HELP
904 FLASH ACD LOW RANGE LOGIN/OUT
905 ACD CATEGORIZE
905 FLASH LOW RANGE DN IDENTIFIER
906 ACD RECORD CALL
906 FLASH LOW RANGE VM TRANSFER
907 FLASH LOW RANGE VM INTERRUPT
908 STAR TEXT (OBSOLETE)
908 FLASH ACD LOW RANGE BUSY MODE
909 ACD ANN. MAINTENANCE
909 FLASH ACD LOW RANGE QUEUE STATUS
910 FLASH LOW RANGE LEAVE MESSAGE
911 FLASH LOW RANGE OPEN MAILBOX
912 FLASH LOW RANGE OPERATOR CONTROL
913 ACD CALLS QUEUED
913 FLASH LOW RANGE SYSTEM ADMIN LOGIN
915 NORSTAR VOICE MAIL 2ND LEVEL ACCESS (PSWD=ACCESS2)
920 ACD ADMIN SESSION
921 ACD ROUTING SESSION DAY/NIGHT
922 ACD ADMIN STATISTICS SESSION
923 ACD GROUP STATISTICS SESSION
960 DIAL BY NAME (CINTECH NSVM OPTION)
961 DIAL BY NAME ADMIN (PSWD=1234)
980 VM SEND MSG TO ANOTHER MAILBOX
981 VM LOG INT MAILBOX
982 VM OPERATOR STATUS(PSWD=OPERATOR(67372867))
983 VM ADMIN PROGRAMMING (PSWD=1020000)
983 VM SOFTWARE LEVEL(LOGIN THEN OPTION 9)
984 VM TIME AND DATE(STARTALK Pswd=1020000)
984 AUTO FOREWARD TO VMAIL(NSVM4.0)
984 FLASH ACD LOGIN/OUT
985 "VOICE MAIL DN INQUIRY(RESET VM ADMIN PSWD 9,73738767793)"
986 VOICE MAIL TRANSFER
987 VOICE MAIL INTERRUPT
988 VOICE ACTIVATED NAME DIALING (NSVM 4.0)
988 FLASH ACD BUSY MODE
989 RECORD CALL (NSVM 4.0)
989 FLASH ACD QUEUE STATUS

Mar 11, 2010 | NorStar M7310 Corded Phone

2 Answers

Setting up your voicemail


I bought and Uniden Dect 6.0 phone and the other day I had a voicemail msg but I can't retreive it how can I do that the book doesn't show how to set up for voicemail

Nov 15, 2009 | Lands Phones

1 Answer

Change voice mail message from one person to another person


Step 1 Lift the handset for your telephone and listen for the dial tone. Dial the access code you were given by Verizon when you signed up for residential telephone service. Dialing the access code will call the voicemail system. If you do not have an access code, you will need to call Verizon Customer Servicemag-glass_10x10.gif (see link in Resources).
  • Step 2 Identify the telephone number you are setting up voicemail services for. If you are calling from that telephone number, enter the temporary passcode and then press "#." The temporary passcode is the last 4 digits of your residential telephone number. If you are calling from a different phone, press "*" when the system greeting starts to play, then enter the 10-digit telephone number when prompted. After this, you will be asked to input the temporary passcode.
  • Step 3 Choose a new passcode. The passcode must be from 4 to 8 digits in length. It should be easy for you to remember, but difficult for others to guess. Do not use easy to guess numbers, such as 1234 or 1111. Also do not re-enter the same temporary passcode, since it will be easy for anyone to guess.
  • Step 4 Record your name. Simply say your name, without a long complicated message. This recording is used by the voicemail system to identify you whenever you forward a message to another user. It is not used as the standard greeting when a caller is directed to your voicemail to leave a message.
  • Step 5 Record or change your personal greeting. This greeting is played any time someone reaches your voicemail box. Record a friendly greeting to announce that you are unavailable and will return all calls upon your return.
    Decide if you want to set up a different mailbox for each family member. Verizon residential telephone service allows you to set up multiple mailboxes so that everyone can have his own private message center. Callers who reach voicemail will be prompted to press "1" to leave a message for one person, press "2" for the next person, and so on.
  • Step 6 Hang up the telephone. When you have finished setting up the voicemail system on your Verizon residential phone line, hang up the phone to end the call and exit the voicemail system.
  • Nov 08, 2009 | Uniden Cordless Phone

    1 Answer

    How do you set a ogm on a norstar phone


    Dial "Feature 981" & enter your password to open your mailbox. Once you open the mailbox, you can follow the audible prompts (listed below). It's best to read from a written script. Just remember to smile - your callers will hear it in your voice.

    To record an outgoing message:
    1. Press "Admin" or dial 8.
    2. Press "Greet" or dial 2.
    3. Press "REC" or dial 1.
    4. To record your primary greeting, press "PRIME" or dial 1; to record your alternate greeting, press "ALT" or dial 2; to record your personal greeting, press "PERS" or dial 3.

    Oct 14, 2009 | NorStar NT5B74 2 Channel Applications...

    1 Answer

    Callers are not prompted to general mailbox


    Under greeting table 1 set your greeting attendant assignment as 100,that should send the caller to mbox 100 if they press 0 or make no selection at all

    Sep 29, 2009 | NorStar M7310 Corded Phone

    1 Answer

    Voicemail reset


    Norstar Common Voicemail Features To Check Your Voicemail:
    1. Press the Check Voicemail key or press the Feature button, then 981
    2. Enter your password
    3. From here you can listen to messages, change your greeting, change your password, etc.

    To Leave a Message for Someone in Your Office:
    1. Press the Leave Message key or Feature 980
    2. Enter the mailbox number (extension number. of the person you want to leave a message for
    3. The display will show the name of the mailbox owner, press OK
    4. Leave message

    To Access Your Voicemail box from Another Phone:
    1. Press the Check Voicemail key or press the Feature button, then 981
    2. Press the OTHER softkey
    3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
    4. Press the OK softkey

    To Access Your Mailbox from Outside of the Office:
    1. Call the main office number or your DID (if applicable.
    2. If the call is answered by a receptionist, have them transfer you to your voicemail box
    3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
    4. At the prompt, enter your mailbox #(extension #. and password all together

    To Transfer Someone to a Voicemail Box:
    1. Press the Transfer to Voicemail key or press the Feature button, then 986
    2. Enter the mailbox # (extension#.
    3. The display will show: Call Transferred

    To Change Your Personal Greeting:
    1. Press the Check Voicemail key or press the Feature button, then 981
    2. Enter your password
    3. Press the ADMIN softkey
    4. Press the GREET softkey
    5. Press the REC softkey
    6. Press the PRIME softkey
    7. Press the YES softkey
    8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording

    To Record Your Alternate Greeting (Used when on vacation or out of the office.:
    1. Press the Check Voicemail key or press the Feature button, then 981
    2. Enter your password
    3. Press the ADMIN softkey
    4. Press the GREET softkey
    5. Pres the REC softkey
    6. Press the ALT softkey
    7. Press the YES softkey
    8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
    9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
    10. Press the ChOOSE softkey
    11. Press ALT softkey
    12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
    13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting


    took this from a guide i found, helped me out

    Apr 30, 2008 | NorStar M7310 Corded Phone

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