Fridge and freezer not getting cool enough

There is a class action lawsuit as them failing is a known issue. They have a 13 year lifespan according to this. The suit is still open.

https://topclassactions.com/lawsuit-settlements/consumer-products/appliances/kenmore-refrigerators-refuse-recall-despite-defect-class-action-lawsuit/

If your door icemaker was working, you could blame a faulty evaporator fan in the fridge for it being warm or even an iced up evaporator coil. Considering nothing is as cold as it should be, a failing compressor or being low on refrigerant gas are the likely culprits. The article explains what the issue is, a plastic valve in the compressor that is known to fail. One engineer replaced 7 in a month and keeps a spare in the truck, BUT, the replacement is the same as the one that came out and has a the same plastic valve known to fail!

There is nothing further on the remote diagnostics.

https://www.google.com/search?q=795.74043.411%2C+remote+diagnostic+tool

Get rid of it and buy a different make, not LG or Kenmore. My GE fridge freezer is 23 years old and has only needed a defrost timer. Join the lawsuit.

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There is copper lines by the compressor it sounds like its low on freeon the cooling chemical you can purchase a kit and weld a valve on the in line and load it up with more freeon that may work

I had a similar problem a couple years back with my freezer. Behind the vent cover in the back there were a few lines that ran the cooling or something like that. What happened was my freezer was icing up horribly. I was told to take that panel off and check those lines. Sure enough one of the lines was busted through. That was why my freezer was having problems. I apoligize I don't know anything about the front buttons tho.

Please check the Thermostat switch settings. Try to put it to max cool and then see the results. If it still does not cool the you have to check the refrigent. It is lee and leaking somewhere. Get a technician and get it charged up.

I very much changing the line from copper to plastic will do anything in regards to pressure. You may want to check the fridge inlet water valve though as that may only be partially opening up provided you know the water pressure is normal coming into the house.

Hi,

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heatman101

There should be a shut off on the copper line .cresent wrench

Is this a new fridge that was recently installed? Because the only thing I can think of that could be causing hot water coming out of the water dispenser is either the installer/tech hooked up the fridge water inlet line to a hot water line somewhere.

Either that, or there is so much extra plastic water line running around in back and/or bottom of the fridge, that the water in the line is getting heated up by being in contact with the condensor coils or the compressor, etc.

No doubt, this is an interesting situation and some more background will likely be needed to get to the source of the problem, especially since you didn't mention any problems with cooling in the fridge or freezer.

Hope this was Very Helpful and let us know some more info, if my basic hunches aren't the problem. Best regards!

Here are the steps I took to fix thi:. First, if you tapped into a copper line near your sink, turn off the off the tap completely and turn it back on again. Why? Occasionally, calcium deposits will build there and cut down your water pressure. You may have enough pressure to run your ice maker, but not enough to push the ice out of the line (I'll talk about this later). Turning the tap on and off breaks up the calcium. This will also fix an ice maker that's slow to make ice or makes hollow cubes.

Next, I just kept running my water pump (about sixty seconds or more at a time) until the water finally started to come through. When it did, a few inch-long pieces of of ice came through -- telling me that the problem was a frozen water line. If running the water pump several times doesn't work (I think it took me six tries), consider turning off your fridge for a while (be sure to remove food and pack in dry ice).

I also have a new Whirlpool Gold fridge (bottom freezer with French doors) and it was making a knocking sound. The knocking sound would start when the fridge kicks in and starts running to cool, and would last for about a minute or less and be a slow knock.
I called Whirpool customer service since it is new and on warranty. They sent out a technician and he said the knocking is from gas/air built up in the copper tubing for the freezer because the copper tubing is too cold, and when the fridge first turns on it forces the air through, making the knocking sound.
His "fix" was to adjust the copper tubing so that it is closer to the heat of the motor/compressor and heat of another copper line so that the cooler line stays warm so the air/gas doesn't build up. His fix worked slightly, but the fridge is still knocking, just not as bad and not as long - it knocks fast for about 5 to 10 seconds instead of a minute.
Going to call customer service again soon and see where to go from here.