I have an Epson DX6000 printer and everytime we go to print off a document the printer shuts down and a code E-04 keeps coming up, which is a paper jam, i have checked the printer and there is no paper jamed in the printer, iffact after pressing the start button again paper feeds itself through quite easily, i have also noticed that the digital display on the printer is locked up and we cannot seem to access any of the dials...what is wrong
Yes I had the same problem. Well we looked online and found the answer. Pick up the printer and shake upside down (Carefully) and an EPSON badge fell out. On reboot of the printer the error E-04 solved. Printing happily. Well it worked for us.
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try to perform a cleaning cycle, if your running on windows just go to the control panel look for printers and faxes, find your printer icon then right click once left click on printing preferences, left click on the maintenance tab then click on head cleaning for about 3 to 4 times in a row. then check for a test print and see if it still persist.
Not sure if the situation we're in is the same. I have a similar problem, but instead of yellow lines, it is pink lines. printer is Epson RX510. The lines are more prominent if the print quality mode used is best and if the document to be printed requires the affected color. Upon consultation with the printer technician, I was adviced that it is the print head which has a problem, and changing it is costly and the repair duration even depends on parts availability. With that, I just decided to use the printer just as is. Hope this info helps.
It could be a hardware issue.
Check first if the printer is working fine. Keep on holding down the paper button while you turn the printer on. Let go of the paper button when the power light starts to flash. if it printed out a color test pattern successfully, check if you are using the corrrect driver.
Tell me more if you need assistance in trashing and re-installing the proper driver for your printer. Include the full version of the operating system you are using too.
when you press the 'red' button, it probably says 'paper mismatch, or load "XXX" paper, and you can override it by selecting one of your paper trays manually? It is likely a "legal size document' and you don't have legal size paper loaded, or something along those lines. Try printing the document after manually selecting the paper size/tray (turning off auto paper select) in your printer preferences dialog box on your PC first.