Hacker code maybe
Hi Karyne1975,
Initially, I would venture that the Parental Lock has been engaged and was set to the lowest level meaning the TV will not allow any channel to be displayed, they are all blocked.
To remove the parental lock, proceed to the Main Menu display, press on LEFT or RIGHT arrow key till Parental Guide Setting is highlighted. Before you can access, an entry code is required. The factory default is 1225 (that is if it has not been changed). Upon gaining entry, press on UP or DOWN and/or LEFT or RIGHT arrow keys to turn any entry in the MPAA-Rating and/or the TV-Rating to show U (unblock). Additionally, it may also be necessary to turn the RATE SETTING to OFF. Exit.
To my knowledge Parental Lock is not disengaged by full hard reset or unplugging from mains.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
Good luck and kind regards.
Thank you for using FixYa.
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