Brand new cartridges, both black and color, and nothing is printing on the page, completely white. I called Epson, and they are so not helpful, they went through everything I had done ten times, with nothing.
The new ink cartridges are going empty trying to clean the unit, and I still get nothing printed on the page. I know there is something inside that printer I can wipe off old ink or something to get the ink flowing again.
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With some printers they need to be the recommended brand of ink cartridge. Are you using Epson's own cartridges? If not might be worth changing to them. It sounds as though the issue is with the cartidges and not the printer itself. Hope this helps.
When was the last time you printed in color? New ink printers are built so with a "use it or lose it" theme. The print heads are now built into the machines and are not generally replaceable. Yours luckily is, but I don't know how easily. The link below is to the replacement which costs $130 + shipping. Sometimes it can be just as worth it to buy a new machine, in this case I would probably prefer to repair the damaged machine as the new printer cartridges cost more and have less ink.
when you replace a cartrige make sure you take off only the yellow tape .. if you take off the white tape also then the cart wont work anymore .. careful about using off brand ink .. i used the cheep stuff for about a year before they changed the formula without telling me .. it clogged the heads completely .. .. nice wide format printer .. hope you get it working ..