At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
I replaced my black ink cartridge and then received the error message "Refer to Printer Documentation" I replaced the cartridge with another new black ink cartridge and the same error mesage appeared.
I have the same problem I hav bought 7 cartridges cleaned contacts printer none work we shoude all contect watch dog as hp dosnot want to help solve the problem no more hp for me after 10 years with them David BI have the same problem I hav bought 7 cartridges cleaned contacts printer none work we shoude all contect watch dog as hp dosnot want to help solve the problem no more hp for me after 10 years with them David B
You can't post conmments that contain an email address.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You must be using HP60. Have you refill your cartridge at all? If you did, gentely wipe out the cartridge circuit part with Q-tip (with bit of alcohol). And wipe out the circuit part in the printer where cartridge goes in as well. And try back. Sometimes by having some dust or bit of ink make cartridge unreadable. If you used brand new, do same thing to cartridge circuit part. Otherwise, there got to be some circuit shot happen in printer. For your reference, HP4580 is pretty new model and has not cause major problem. Good practical and durability is good. If you would like to save money, try refill kit by "ROADINK".
Not only they are easy, but also the printing quality is good. For your better understanding pls check out my youtube video. And will see how easy ink refill can be done.
show me a massage Cartridge error, refer to device documentation for troubleshoot printer model hp officejet 5610 all -in- one what is the problem and how do i solve thnk you
Dear customer,
According to Dell documentation, the Dell Personal Inkjet Printer J740 will display this error message if it detects a short circuit in one of its two ink cartridges.
Solution: To fix this problem, you’ll need to replace the faulty ink cartridge (it’s possible that both cartridges have a short circuit). First, press the Power button on the printer to turn it off and open its front cover. Turn the printer back on and wait for the ink cartridge to stop moving. Remove the color cartridge and close the front cover. If you receive the error message again, you’ll need to replace the black ink cartridge. Repeat this process for the color cartridge to test it for a short. If you continue to receive the error message, you’ll need to replace the color cartridge, too.
I had the cartridge error message aswell. I took an alcohol swab and cleaned the points on both cartridges, let the cartridges sit for 1 minute to dry, and replace cartridges, restart printer, problem solved. Apparently I haven't used this printer in a month or so, and left it in my car and the ink dryed and caused an error.
I have a Photosmart C6180 all in one and get an error message 0xc18a0101 Ink System has failed. Unable to copy, receive faxes or print. Refer to printer documentation. Error: 0xc18a101.
I put new cartridges in and tried to recalibrate as mentioned by someone on the board. Can anyone help, please?
I have the same problem I hav bought 7 cartridges cleaned contacts printer none work we shoude all contect watch dog as hp dosnot want to help solve the problem no more hp for me after 10 years with them David B
×