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i did post a clarification request to you, but i dont think they are
working...do you still need help...i can help you..please see my
feedback if you have any doubts!
if this just happened, and you have not tried to update it (sometimes the update causes this) then power the 4040 on and once it finished loading to the blue screen, using a paper clip, depress the reset switch on the left side and let it restart (little pinhole on the left side under the usb port)
if you need further help, just reply to this post.
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