Hi there, Tim!
It's possible the dish may need to be repointed. Try running a check switch test. Go to Menu > System Setup (6) > Installation (1) > Point Dish (1) > Check Switch > Test. This will provide more info on the satellite signal.
If you have run that test and the problem continues I would need to see about getting a tech out. If so, you can send me an email at
[email protected] for further assistance!
Tommy Faust
DISH Social Media Representative
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