A 936 has 5 needle positions. C & D are in the back position and AB&E are in the front position. Check your user manual for diagram. you can view, print, or download the manual from the viking website - http://www.manuals.husqvarnaviking.com
SOURCE: huskylock 936
If your machine is hard to turn you need to look for threads which are bunched up around moving parts or it needs oil badly. This, combined with skipping stitches, indicates a need for a technician to adjust the timing and generally service the machine.
sewman7
SOURCE: Huskylock 936 error code
This will also occur if the "needles" and "loopers" lock up as though threads are tangled and binding the machine. If needles and loopers move freely when manually turning the handwheel counter clockwise, you probably need to take it to an authorized husqvarna viking dealer for service.
You can locate a dealer near you by visiting the husqvarna viking website and clicking on the Dealer link on the left-hand side of the page - http://www.husqvarnaviking.com
Good luck.
SOURCE: Lower looper hitting sewing plate, how do I fix Huskylock 936
Sounds like possibly a timing problem. I would call a repairman. If that's the case you can't fix it since it needs metric tools.
SOURCE: I cannot get the needles to stay in my Huskvarna
I would say it is 2 things, first you don't have the screws loosened enough to get the needles up and in far enough, then make sure you have tightened them up enough, this should solve your problem. Also, the flat of the needle goes toward the back of the machine.
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