- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
It's a possible hardware issue in the feeding mechanism. Try to remove the cartridges from the printer then close the cover. Remove the sheets of paper. Unplug the printer from the power source. Wait at least 30 seconds before plugging back the printer to the power source. When the printer's ready, reload the cartridges. Load some paper but don't overload as this may send wrong information to the printer. Have the paper guides lightly touch the sides of the paper, thus avoiding shifting of paper when it feeds. Let it print an alignment page and do some test prints from computer. If problem persists, I strongly suggest you contact Lexmark Technical Support to further investigate the problem. Thanks.
If you go to Start, Printers and Faxes, if it says "Offline", right-click the printer and choose "Use Printer Online." If it says Ready, you should be good to go.
If however there is a problem yet, double-click the Printer there and see if any jobs are in the print queue. You can remove them all buy Right-Clicking and choosing "Cancel All Documents" then try printing a test page. Right-click the printer, go to properties and click "Print Test Page."
If you still have problems, follow up on your question.
Someone installed the "Printing Scout" on this computer. You may need to uninstall or check all the settings in the printer driver. I'm not really familiar with Macs but I know the 8560 inside out, upside down, and backwards.