I do not think either is broken. I just need instructions for paring them. What to do on or to each in what sequence.
To pair the bluetooth headset with your iPhone. Switch on the headset. Then in the iPhone goto settings then bluetooth you can see the iPhone is searching for devices. If it sees your HS850, just click on it and when asked to enter a pin, give in 0000.
Once the iPhone knows your device, I should find it every time both are switched on. (Bluetooth must be switched on on the iPhone)
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