No dial tone from handset bt4500 - British Telecom Synergy 2110 Cordless Phone

hi there more often than not phones like your Bt4500 have a battery that's installed inside the handset, now after long charge times and the handset being plugged in the base the battery becomes lifeless and faulty and dies, once a power cut happens as the handset has no longer got power the battery can not recover ! my best advice would be to open the back of the handset and locate the battery and replace with same from mapplins or ebay and give new battery a good charge this should get your phone working again

The battery in the handset may be faulty/flat. If it does not charge up then replace the battery.

I've pulled up the user manual for your phone. Thank you for providing the phone make and model first, and the complete description of your issue!

The manual says the battery should be charged for 15 hours before first use.

You may be set to pulse dialing , even though the factory default is for tone dialing. If you push the 7 key, you would hear 7 pulses or clicks in succession. The dial tone will be gone once a pulse has been received. And you say there are clicks heard and no dial tone.

You can set Handset settings (Page 12 in the PDF copy) and customize how your phone works.

Hit MENU and use the up-arrow and down-arrow keys to scroll to the desired feature., this time called DIAL TYPE, then his SELECT. Looks like the sixth menu entry from the top after LANGUAGE.

It should read:
DIAL TYPE
TONE

If it says something else, perhaps PULSE, use those arrow keys again to change the Dial Type to Tone. Then use OFF to back out of the selection and again to clear the menu.

Attached is the link to the manual. Click the button on the screen to "Open as PDF" and you can open it in your PDF reader software or save it to your device for offline reading.

http://phone.manualsonline.com/manuals/mfg/att/e2125.html

I can't get dial tone either. Let me know if you find a solution please.

Check the Battery on the Handset. remove the pwr frm the base unit n connect aft 30 sec. aft this if it still says the same msg, then the handset needs to be replaced.

Here's what the manual says: Changing the Dial Mode (Tone or Pulse Dialing) (HS1 only) Your phone can communicate with the telephone network in two different ways: tone dialing or pulse dialing. These days, most phone networks use a method called tone dialing, so your phone comes programmed for tone dialing. If your phone company uses pulse dialing, you need to change your phone's dial mode. If you don't get a dial tone or can't connect to the telephone network, follow the steps below to modify your phone?s settings: With the phone in standby, press and hold [cid/menu]. Press [vol/ / ] to move the pointer to select DIAL. Press [select/channel] to set the phone to pulse dialing. Press [end]. Return the handset to the base. The handset communicates the new setting to the base, and the base activates the setting on any other handsets. Hope this helps out. K

if you can get dial tone with another phone, look into manual for any instructions, usually a toll free number for help. ( BEST ) otherwise take phone back for exchange. may be problem in the board.

Replace the handset and cord

The problem is possibly the keypad on the phone. Try another phone , preferrably a standard corded phone. If you still cannot break the dial tone, then the problem is with the telephone line (phone company)

TONE A PULSE