I plug my player in as per manual. the screen lights up and a battery icon with a flashing lighting bolt shows on screen. my computer sounds a tone. the view screen on my computer monitor states "not connected". i can leave it connected for hours and it still doesn't work. sometimes without touching the system the computer gives a similar tone and the battery icon disappears from the player's screen. this unit is less than a year lod.
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When my mom trys to charge her mp3 it won't charge the battery and it won't show up on the computer! Please send us a solution soon please I beg you a thousand please!
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