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Anonymous Posted on Jul 09, 2014

Why is water leaking into capsule container? - Nespresso Citiz D110

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My nescafe dolce gusto mini me is leaking milk from the bottom so some milk is going into the cup and the rest on the worktop. Any ideas?

If your Nescafe Dolce Gusto Mini Me is leaking milk from the bottom, there may be a few possible causes:
  1. Check the milk capsule: Make sure that the milk capsule is inserted properly and is not damaged. If the capsule is damaged, it may cause leakage.
  2. Check the milk frother: If the milk frother is clogged or not working properly, it may cause the milk to leak from the bottom. Try cleaning the frother and see if the problem persists.
  3. Check the machine: Check the machine for any cracks or damages that may cause the milk to leak. Also, make sure that the water tank and drip tray are properly in place.
  4. Contact customer support: If none of the above solutions work, contact the Nescafe Dolce Gusto customer support for assistance.
In any case, make sure to clean up any spilled milk thoroughly to avoid any safety hazards.
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Nespresso too much water sometimes

It's normal that some of the water or and coffee flows drops into the capsule container. Mostly it will occur when you do not insert a capsule into the machine, and the rewing unit is not sealed with the capsule. The capsule container can hold up to 5 or 6 used capsule.
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Miele CVA 2650 Nespresso capsules keep getting stuck (Fault 75)

Check the capsules haven't been damaged and ensure they are the correct genuine nespresso capsules. The wrong ones will jam.
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Notice deformation of the capsules ,water also leak to the tray

is it everytime little coffee,or sometimes?
If is everytime -you have to descale the machine,if just sometimes you have to cllean flowmeter,wich is on the back of machine.
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Why does 2003 Acura TL low beam right headlight keeps burning out?

Your ignitor and control unit for that headlight is going bad. Replace those with a new bulb and you will be good to go. Its number 4 in the picture.b41df67d-b738-4d7f-9e4d-7f0a23de09ae.png
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Capsule area is leaking

Perhaps capsule holder.

Look Inside on top of this capsule holder for a crack in molded plastic where water come in.
(I have replaced big "O" ring for nothing because the capsule holder is cracked on top).
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My machine leaks water into the capsul box and doesn't punch holes or not enough in the capsule when pushing it in. Coffee is very weak because not enough coffee is reached in the capsule and water is...

-the short term solution-
1. take your affected capsule. set it on its un-punctured/un-perforated bottom (the thin foil surface) on a flat surface. the three puncture holes should be facing upward on the top of the capsule. by the way, if you shake the capsule you should hear the grounds sound dry as if the capsule was new.

2. find a thin small rubber band. size-wise, ideally, the rubber band will fit loosely around your thumb; with a very small gap between the rubber and your thumb.

3. put the rubber band around the collar of the capsule. the band should be put over the top of the capsule and pushed down until it stops flush against the flange (rim). if the band is correctly placed, the band will be just 1mm flat inside the rolled bare aluminum edge (rim).

4. insert the capsule in your citiz machine as usual. optional: you can orient one of the puncture holes at 12 o'clock position (top dead center) during the insertion process. this time, it will work. you will find the capsule will eject cleanly with the rubber band intact.

5. save the rubber band.


-which machines does this apply to?-
this is a common problem with nespresso machines introduced after 2010, specifically the citiz. i have not seen this problem on the pixie, yet. i would expect this issue on the lattissima plus.
i am assuming that the machine is otherwise functioning properly: meaning that the machine does not have an issue with the water pump, excessive scaling deposits restricting water flow, or some other major mechanical part.
-why is this happening?-
look at the capsule, the post-2010 machines bite new slightly rectangular indentations on the capsule around the top edge of the wall. this is new. nepresso changed the insertion mechanism in response to competitors bringing non-nespresso branded capsules to market: Douwe Egberts/Sara Lee "L'or expressO", Caffe Vergnana "ESPRESSO", etc.
this new insertion mechanism was supposed to thwart knockoff capsules, instead it is unintentionally thwarting your "real" nespresso capsule. the injector needles are not piercing correctly all the way. the injectors poorly lodge: deep enough to make puncture holes but not deep enough to allow water to flow freely into the espresso grounds compartment.
two things can happen:
1. the pressure release valve, inside the brewing chamber which prevents an explosion occurring if the coffee exhaust path becomes blocked, is activated and hot water overflows into your used capsule basket.
2. the hot water flows outside and around the capsule and into your cup as clear hot water.
-what do i do long term?-
contact nepresso. get your machine repaired or replaced. this is a factory manufacturing defect that has nothing to do with you, wear, use, or hard water. refuse to pay the $125 repair fee. demand that they fix the machine free of charge. they will send you a loaner in a plastic shipping crate to use while your is being fixed. you should not have to suffer without espresso or waste legitimately purchased capsules just because nespresso is in a legal fight capsule copycats. this is not your fault.
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Dolce gusto

Hi. I work at Nestle on the brand and it sounds like either a fuse issue or a clogged needle. Please call our consumer services number at 1-800-746-3391 for assistance. They are open Mon-Fri 8am to 8pm EST.
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