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Go the the Verbatim web site and search for your product
at the bottom of the screen is the support button
click it then go to downloads
and download the V-safe software again
then drag the downloaded file back onto your flash drive
then just click on it and just put in your password again....it should access the private zone then.
Visit the link below:
http://www.verbatim.com/index/support.php <<
And download the manual for your Verbatim model.
note:
PDF manuals require the Adobe Acrobat Reader for viewing and printing.
http://get.adobe.com/reader/
You may need to log on to the computer with administrative privileges. Ask your friend to log you into the Administrators account, then insert the drive.
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