Question about GE GSH25JSTSS Stainless Steel Side by Side Refrigerator
Posted by Anonymous on
It's more common to be frozen in the door.
You can disconnect the line under the
unit before it goes into the door at the bottom hinge. Push the dispenser
button and see if it comes out there. If it does leave the door open till it thaws
If it doesn't come out then disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If the water comes out then check the reservoir.It's behind the crispers in the fridge.
Posted on Sep 07, 2009
Testimonial: "As I posted, I'm not sure what the problem/solution was, but its working now. Thanks a lot for pointing me to the crisper!"
There should be a water filter inside the water lines to the water spout. This filter could be clogged, or the water lines themselves may still be somewhat frozen and not allowing flow to the dispenser itself.
You can also test the power to the dispensor to make sure it is drawing water. Can you hear the pump trying to pump water to dispenser? The water valve should also be opening. You can test power to the valve that draws in water from the external water lines.
Posted on Nov 25, 2009
Ice maker Diagnostic Test:
- Remove the ice bucket
-Turn the ice maker off, wait 15 seconds than turn it back on
-Press the ice paddle three times, this will begin diagnostic test.
-PLEASE DO NOT TOUCH ICE MAKER DURING DIAGNOSTICS
-In 3 minutes you should see the rack inside turn 360 degrees
-AND the ice maker bowl should fill with water
-IF either DID NOT work, call 1-800-GE-CARES for ice maker replacement. A service call is approx $80. The $80 will be deducted from the part/labor if you choose to purchase/install parts from the service technician. If not, you will pay for the service call. Good luck.
Posted on Apr 05, 2010
This sounds like your water valve is not completely closing allowing water to drip and freeze. First check to make sure that the water tube going into the cup of the ice maker is lined up correctly and not causing this problem - if it is lined up correctly then replace the water valve on the back of the refrigerator that your main line is connected to.
Posted on Jul 01, 2010
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