Hello, Rudy -
Without knowing the make and model of your vacuum cleaner it is a challenge to answer your question.
Some vacuum cleaners have an on/off switch to turn the beater bar/brush on and off, so that when using the machine on hardwood, a moving beater bar/brush will not damage the wood.
You may find these troubleshooting steps helpful:
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If something gets caught in the brush roll, the overload protector shuts off the roller. Lie the vacuum down and turn it over to access the brush roller after turning it off and unplugging it from the wall. Check the roller for threads, hair or other debris wrapped around the roller. A pair of scissors can cut through long threads and help you to remove them from the roller. Double-check the belt on the roller to verify it sits in the groove made for it. The brush roller won't function properly when the belt is misaligned.
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Source:
http://homeguides.sfgate.com/electrolux-vacuum-troubleshooting-71892.html
Personal opinion: Find a local vacuum repair business, take your vacuum cleaner there, and have a trained technician inspect your vacuum cleaner and recommend the proper repair and quote you a price.
Best wishes.
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