Question about Dyson Ball DC24 Bagless Upright Vacuum

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Will not turn on

I was using the vacuum cleaner and it just stop, i checked voltage at wall, have 120.

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This is often caused by overheating and overheating is often caused by blocked filters. Wash the filters and let them dry naturally (do not put back in the machine until they are fully dry). The machine may work once it has been allowed to cool down properly. Also check the fuse in the machine's plug.

Posted on Aug 31, 2014


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My beater bar does not turn, belt is on, it has vacuum,

Hello, Rudy -

Without knowing the make and model of your vacuum cleaner it is a challenge to answer your question.

Some vacuum cleaners have an on/off switch to turn the beater bar/brush on and off, so that when using the machine on hardwood, a moving beater bar/brush will not damage the wood.

You may find these troubleshooting steps helpful:
If something gets caught in the brush roll, the overload protector shuts off the roller. Lie the vacuum down and turn it over to access the brush roller after turning it off and unplugging it from the wall. Check the roller for threads, hair or other debris wrapped around the roller. A pair of scissors can cut through long threads and help you to remove them from the roller. Double-check the belt on the roller to verify it sits in the groove made for it. The brush roller won't function properly when the belt is misaligned.
(End quote)

Personal opinion: Find a local vacuum repair business, take your vacuum cleaner there, and have a trained technician inspect your vacuum cleaner and recommend the proper repair and quote you a price.

Best wishes.

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1 Answer

Keeps stopping even though I have taken it apart and checked for blockages. +

Are you sure your wall charger is working ok? You might just have a bad battery pack in the sweeper if your charger is working. Do you have a friend who knows electronics and has a voltmeter?

If so, have them check the voltage output of the charger at the plug that goes into the sweeper. Verify that the charger is indeed working ok. Then you will need to check the voltage on the battery pack inside the sweeper to see if your battery is good and holding a charge. A mechanical blockage could be something caught in the vacuum fan blade. You should be able to hold the main part of the sweeper up to your ear so you can hear and then pull the sweeper trigger and see if you can hear the motor try to start. Nothing happening may mean a dead battery pack. Regards, Dennis

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1 Answer

Rainbow vacuum cleaner won't turn on.

The 4 main problems we see is #1 The Plug needs replaced due to lack of continuity and #2, the 2 pole 2 throw on off switch has failed on the 120 V motor side of the switch.

One side of the switch is for the main motor and the other is for the power to the power head socket on the vacuum it self.

The 3rd is the motor brushes are seized due to a dirty motor or 4, the motor's armature is blown

Check the continuity of the 120 V cord first, then proceed onward.

I hope this helped!

William R

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make sure electrical out let has 120 volts, try another out let if all is good.electrical cord at the plug in prongs could have a short in cord.the control switch could be faulty and make sure vacuum bag and cannister in place tight.i remember some of 1960s and late model electrolux vacuum cleaner if the vacuum bag container door wont closed all the way vacuum cleaner wont turn on.

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could be your retractable cord assembly's contacts..

push the power on while pulling out the cord. see if it tries to start.

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Start with this. Unplug the vac to shut off, then disconnect the low voltage wiring at the vac.Plug the vac back in. If the vac still runs you have an internal short on the relay or wiring inside the vac.
If the vac stops then the vac and final wiring is OK and the problem is in the wiring in the house.
Have you removed any inlets for painting or had any renos done or pictures hung. If so undo what you did last. If inlets were disturbed remove them and look for low voltage vac wires touching metal backing plates in the wall or touching the inlet mounting screws.
If you have done a reno or hung pictures you may have pierece the wire for the vac creating a low voltage short which will keep the vac running until removed. I have seen this happen with freshly installed 1/4 round molding along a baseboard

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2 Answers


no!   It will be ruined if you try that. 

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